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Whenever I get an incoming SMS, it creates a "shadow" entry in my main e-mail ... BlackBerry Bold forum

  1. #1
    giamburrasca's Avatar
    giamburrasca no está en línea Stack level 3
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    SMS leaves a shadow in email inbox

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    Whenever I get an incoming SMS, it creates a "shadow" entry in my main e-mail in-box that reads like this;

    Message status: Message included an invalid address
    //+[sender's telephone #]
    [sender's message]

    I have tried two things;

    Message options->General options->SMS and Email inboxes->Separate

    Switching theme

    Neither makes any difference. Any bright ideas? BTW I'm with o2 UK and use device software v4.6.0.266

    Thanks in advance for the help

  2. #2
    jzarowitz's Avatar
    jzarowitz no está en línea Stack level 4
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    when did this start (what were you doing immediately before the first time it happened)? has your blackberry always done this? did it happen after an os upgrade?

    find another o2 bb user, and check their SMS options (in the options menu), and make sure that yours match theirs... sending over the right type of network, etc.
    I'm a born again Androider

  3. #3
    giamburrasca's Avatar
    giamburrasca no está en línea Stack level 3
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    Thanks for the reply. Yes, this particular device has done this since I got it. It is a replacement handset under warranty. The carrier said they would send a jiffybag to post the old phone back to them, but it never arrived. I will compare the settings on the two; I hadn't thought of that. Cheers!

  4. #4
    giamburrasca's Avatar
    giamburrasca no está en línea Stack level 3
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    The settings on both phones were the same. HOWEVER....

    ....from the BB App store, I had downloaded an app called SMS Msg relay UK that is meant to allow you to forward SMS as e-mail or vice versa. I never did get the hang of how to use it effectively and it was this software that afforded me the dubious privilege of receiving every text three times. I have now deleted it and all is well.

    Thanks for prompting me in the right direction.

  5. #5
    Rob113's Avatar
    Rob113 no está en línea Stack level 2
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    i cant view my html email

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