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No matter what I do to my sound profiles, when I get a new voice ... BlackBerry Bold forum

  1. #1
    matttammy99@yah's Avatar
    matttammy99@yah no está en línea Stack level 1
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    Problem with new voice message sound

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    No matter what I do to my sound profiles, when I get a new voice message, it will not play an indicator sound. I can get an led and vibration indicator but not anything sound wise.

    Please advise.

  2. #2
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    greetings! Your profile shows you are using an 8800, but you posted in the 9700 forum. Which smartphone are you using?

  3. #3
    matttammy99@yah's Avatar
    matttammy99@yah no está en línea Stack level 1
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    I hadn't updated my profile. I am using a 9700.

  4. #4
    jeffallen8's Avatar
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    I would assume you are using the visual voice mail?

    Cause if you are the new voice mail tone will be the same a SMS message tone
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  5. #5
    matttammy99@yah's Avatar
    matttammy99@yah no está en línea Stack level 1
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    No - I am not using visual voice mail. I just want to have an audible notification when I get a new regular voice mail.

    Thanks,
    Matt

  6. #6
    RogerG's Avatar
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    I don't remember for sure, but I don't think there's an option for sound notification for regular voice mail. You'd have to use the native VVM or get something like YouMail for which you can set a notification sound.

  7. #7
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    Quote Originally Posted by matttammy99@yah View Post
    No - I am not using visual voice mail. I just want to have an audible notification when I get a new regular voice mail.

    Thanks,
    Matt
    Hi again, Matt. Voice Mail uses the same notification sound as SMS (I just tested it on my unit) so check the SMS section of the profile you are using and make sure it's set. That should take care of it.

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