Results 1 to 6 of 6

I am no longer able to view PDF files on my 9700. The files still ... BlackBerry Bold forum

  1. #1
    e-rok's Avatar
    e-rok no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    No longer able to view PDF files

    Advertisement



    I am no longer able to view PDF files on my 9700. The files still have a pdf icon next to them like my bb recognizes the files, but when I try to open them, it gives me the message "Unable to display file/....." Anyone have any idea on how to restore this function? Thanks for the help.

  2. #2
    Join Date
    Jun 2007
    Posts
    5,737
    Probably solved with a battery pull. Turn your device off, take out the battery, count to 30 and replace battery. The OS will completely reload from memory anew, and you should be good. Cheers!

  3. #3
    e-rok's Avatar
    e-rok no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6
    Quote Originally Posted by Mark Stone View Post
    Probably solved with a battery pull. Turn your device off, take out the battery, count to 30 and replace battery. The OS will completely reload from memory anew, and you should be good. Cheers!

    Thanks for the response Mark, however the battery pull does not resolve the issue. Any other ideas?? I still get the same "unable to display file\media card/..........."

  4. #4
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
    Join Date
    Nov 2006
    Posts
    21,111
    Is there any indication that the media card may have become corrupted somehow? Do you have music or pictures on the card that you are able to play/view?

  5. #5
    e-rok's Avatar
    e-rok no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6
    Quote Originally Posted by RogerG View Post
    Is there any indication that the media card may have become corrupted somehow? Do you have music or pictures on the card that you are able to play/view?
    Roger-
    No problem viewing any other files on my card, just PDF files. I will try emailing myself a new PDF and see if I can open it.

  6. #6
    boricua's Avatar
    boricua no está en línea Stack level 3
    Join Date
    Jan 2008
    Posts
    152
    You will need to resend service books to your BlackBerry. You still will not be able to open those PDF files because they are on the BlackBerry prior to the new service books so you will need to email the PDF files back to yourself.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •