Page 2 of 2 FirstFirst 12
Results 16 to 17 of 17

You have to call customer service (611) and be asked to talk to tech support. ... BlackBerry Bold forum

  1. #16
    firepowr's Avatar
    firepowr no está en línea Stack level 1
    Join Date
    Sep 2006
    Posts
    11

    Advertisement



    You have to call customer service (611) and be asked to talk to tech support. They will have to enable your device to get MMS on their backend. Trust me. That's what I had to do.

    I had a blackberry bold and couldn't send or recieve MMS. The customer service rep said everything was fine. After a bit of whinning and complaining they sent me to tech support and they were able to identify the problem and fixed it (I previously had an iPhone and switched back to a BB. Their backend system still listed me as using an iPhone). It only took them 2 minutes to fix it. The hardest part is to get the CSR to pass you onto tech support. Hope this helps.

  2. #17
    kayhites717's Avatar
    kayhites717 no está en línea Stack level 4
    Join Date
    Feb 2009
    PIN/ID
    Ask Me!!
    Posts
    755
    That's what I said.... ???!??
    ~via smartphone mobile.pinstack.com~

Page 2 of 2 FirstFirst 12

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •