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Hi, I am having a problem with my blackberry.The screen is white and there is ... BlackBerry Bold forum

  1. #1
    VCainey's Avatar
    VCainey no está en línea Stack level 1
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    Question jvm 102 error

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    Hi, I am having a problem with my blackberry.The screen is white and there is an error message jvm102 error reset.
    my pc can't connect to the phone. I have tried most things but nothing is working. I have downloaded jl_cmd but it doesn't work on my pc as i am running a 64 bit system on windows 8. Is there a 64 bit version?

    Thanks

  2. #2
    tclaremont's Avatar
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    In my experience, JVM is "Java Virtual Machine". I don't know how this relates to your problem, but perhaps it can lead you in the right direction.

  3. #3
    RogerG's Avatar
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    Try downloading BBSAK from www.bbsak.org. It's a little utility program that should help you reload the OS on your device, which is what you need to do here.

  4. #4
    VCainey's Avatar
    VCainey no está en línea Stack level 1
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    Hi thanks for your help. I loaded thej_lm software onto my daughters old32 bit machine with the blackberry os manager and have sorted the problem. What a releif, you don't realise how much we depend on our phones until they are down.

  5. #5
    RogerG's Avatar
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    Good deal. Glad you got it sorted out.

    Yes, you're right about being without our phones!

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