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I can use the internet fine but when I opened my AOL and Yahoo Mail ... BlackBerry Bold forum

  1. #1
    Clifford938's Avatar
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    Is the BB BIS down?

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    I can use the internet fine but when I opened my AOL and Yahoo Mail on my computer, I had AOL=7 msgs and Yahoo=3 msgs
    but there were no messages on my BB

    I tried resending service books, it said sent but nothing happening still on the BB

    San Francisco

  2. #2
    KalebsDad78's Avatar
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    I'm receiving my Yahoo mail just fine on my device as of one minute ago.

    Do a battery pull on your device, then resend your service books or just see if some of your mail is pushed down after that.
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  3. #3
    theodog98's Avatar
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    I had the same problem with my bold. My curve was receiving emails just fine though. I tried the battery pull, resending service books and also re-registering with the network, all to no avail.

    What I finally did was log onto the att (dot) blackkberry (dot) com site and I went back into the screen where it states change device and put in the IMEI number again. Then I resent the service books and all of a sudden I got a flood of emails. It did take a few moments though.

    Not sure if this worked because it was a glitch or because the BIS was down, but it worked for me.

  4. #4
    jfpannone's Avatar
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    I have no issues with my curve: att.

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