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Hi Guys, I have a Bold 9000 running 4.6.0.245 and for some reason my images ... BlackBerry Bold forum

  1. #1
    londonmandan's Avatar
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    Images are not JPG

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    Hi Guys,

    I have a Bold 9000 running 4.6.0.245 and for some reason my images are now looking like this



    and I am unable to view them anywhere other then on my handset!!!

    What the hell is wrong and how do I fix this??

    Thanks

  2. #2
    McLovin's Avatar
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    In your Options-> Memory, Encryption must be set to ON for you to get rem files. Turn it off and you shouldnt get REM files anymore. To get those pics back to reg jpg files, you must make a new dir and copy each file to it and it will change as long as you have turned off the Encryption mode.
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  3. #3
    londonmandan's Avatar
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    Hi,

    Encryption is off

  4. #4
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    See if this helps....

    On your BlackBerry smartphone go to options > memory > set Encryotion mode to NONE.

  5. #5
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    As a workaround, after transferring the media file to the computer, rename the file to remove the .rem extension.

  6. #6
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    Hi boricua,

    The Encryption is and was set to none also the workaround you suggested does not work.

    thanks
    Danny

  7. #7
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    hmm...another work around to get your pics is to email them to yourself. they will be converted when emailed. not sure about your original problem though.
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  8. #8
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    From the picture and your feedback, the problem isn't encryption but rather that the file for whatever reason was not given the proper extension.

    Go into the Media application, then hit the [Menu] button and select Explore. Now navigate to the folder with the problem files. With the problem file highlighted, hit the [Menu] button and select Rename. Make sure you scroll to the right to deselect the existing file name, then just add ".jpg" (without the quotes) to the end of the file name and hit [Enter].

    Once you've renamed all the files without the .JPG extension, back out of the Explorer mode, and now view pictures. You should be able to view them now.
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    JerryD

  9. #9
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    Don't think that'll work either Jerry... The problem is the OS itself...

    Bold OS .244 and .245 both had an encryption issue where they automatically encrypted everything...

    Londonman, you're gonna have to upgrade or downgrade your OS to something other than .244 or .245, I'd recommend .247 and then follow what mclovin suggested...


    Hope this helps, btw if you look through the bold beta discussion thread, you'll find some info that ppl posted on how to recover the files...
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  10. #10
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    Hi Red,

    Thanks for the info, I will take a look over there now.

    I must have missed the link on the old .247 OS.

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    No worries man... U have fun now...
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