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The other day some of the keys on my blackberry didnt work and when i ... BlackBerry Bold forum

  1. #1
    palacefan's Avatar
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    Help! Trouble with keypad operation.

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    The other day some of the keys on my blackberry didnt work and when i try to type it was making up words and now the space bar M key and the End call key dont work and i cant use my blackberry properly

    Any ideas how to fix it??

    thanks

  2. #2
    wckdclwnz's Avatar
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    id say possibly reinstall sw. if not then its the phone more then likely

  3. #3
    palacefan's Avatar
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    How do i do that?

  4. #4
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    Sounds like you have maybe some dirt or something under the keypad. I would take it out and give it a cleaning.
    Heres a link to video instructions on taking it apart.
    http://www.youtube.com/watch?v=iW17y2QHR8k
    Last edited by bassvictim; 06-20-2009 at 07:55 AM. Reason: added link
    "I am a robot, I like robots, I have a robot vagina." -JP,Grandma's boy

  5. #5
    palacefan's Avatar
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    Thanks i have cleaned the keyboard and it works now! but theres a new problem it keeps saying turning handheld off and resetting now????

    what did i do wrong?

  6. #6
    palacefan's Avatar
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    /and now the screen went white and it said app error 523??

  7. #7
    charmed's Avatar
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    only way to fix that error would be by installing the handheld software to ur blackberry again


  8. #8
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    If it is still under warranty, I would get it exchange today! Hope you have been making regular backups and hope you did not get it wet. If water damaged, they can tell.
    Greg
    in Jax, FL

  9. #9
    disturkis4u's Avatar
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    Quote Originally Posted by GregGebhardt View Post
    If it is still under warranty, I would get it exchange today! Hope you have been making regular backups and hope you did not get it wet. If water damaged, they can tell.
    If you take your bold apart which he did already the warranty is voided..
    ~via smartphone mobile.pinstack.com~

  10. #10
    palacefan's Avatar
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    How do i reinstall ?

  11. #11
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    Go to the column above marked blogs - latest offical OS releases, download the file for your phone,8700 - any one should work - once you've downloaded it, go into local disk(c file on your pc, program files/common files/ RIM/ apploader, scroll down to vendor.xml,and delete that file. once that's done, connect your phone,and back in the apploader file, find loader.exe - run that,and follow the prompts. That should get you up and running again. When your done re loading the OS, open desktop manager,and restore from your backup files,and you should be good to go,hopefully you backed up your device before!
    "I am a robot, I like robots, I have a robot vagina." -JP,Grandma's boy

  12. #12
    idiedtryin's Avatar
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    Deff reinstall os
    ~via smartphone mobile.pinstack.com~

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