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Hi Everyone - I just got my new BB 9700 last week, upgrading from a ... BlackBerry Bold forum

  1. #1
    Osprey's Avatar
    Osprey no está en línea Stack level 2
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    Help ! Calendar Entries in Duplicate/Triplicate !!

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    Hi Everyone -

    I just got my new BB 9700 last week, upgrading from a 8900 Curve. Everything was fine to start with, then I had some internet connection problems, which resulted in my network (02 via the Carphone Warehouse) suggesting and giving me a new SIM card. For some reason, since getting the new SIM card, my network no longer recognised me on their Email set up site (where I was advised to go to resend Service Books), so I had to set up my email accounts profile all over again with 02. This is now working fine.

    However, when I tried to Sync with my PC just now (I use MS Outlook), it told me that I was attempting to change the default Calendar. Huh ? To cut a long story short, having completed the Sync, I now have nearly 2,000 more Calendar entries on my BB as a result, not to mention that changes I had already made on my BB Calendar are not showing up in Outlook. I have no idea how to correct this, how to delete the duplicates/triplicate entries which are really clogging up my BB and generally how to get back to a clean Sync that works both ends, as before. It is just the Calendar sync which is a problem, everything else works fine.

    Please can someone help me - no-one at my service provider seems to have a clue.

    Many thanks in advance for any assistance.

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Okay, first you'll need to go to Options>Advanced Options>Default Services. Make sure your e-mail and calendar entries are the same as your settings in Outlook.

    Next, you can clear your calendar entries through Desktop Manager>Backup and Restore>Advanced. Once the list of databases loads up in the right hand window, scroll down to the Calendar databases, highlight each one and press Clear.

    Your default services probably got messed up in the process and this should get you cleared up.

  3. #3
    Osprey's Avatar
    Osprey no está en línea Stack level 2
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    Thumbs up Thanks

    Many thanks for your reply, with some toing and froing this has now helped resolve the issue. Very grateful to you.

  4. #4
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Good deal.

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