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hi i just bought the bold and since day one i experienced something weird.... whenever ... BlackBerry Bold forum

  1. #1
    zayragiselle's Avatar
    zayragiselle no está en línea Stack level 3
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    Contact info missing in call screen..

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    hi i just bought the bold and since day one i experienced something weird....

    whenever i receive a phone call from somebody from my contacts...it just shows the phone number, nothing else....and i took it to att and they couldnt figure it out...i am running .167 at the time being...i dont know if it is the OS but i have a feeling it has to do with that..if anybody knows anything about, please let me know...thanks

  2. #2
    Female_MC's Avatar
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    Hi, I don't have a Bold currently but I will soon.

    As with all Blackberries, have you tried a battery pull?

    Make sure to turn the device off first.

    I'm sure more stackers will be able to lend a hand or two.

    HTH,

    Female_MC

  3. #3
    GregGebhardt's Avatar
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    Do you have the area code listed before each number in your contact list?
    Greg
    in Jax, FL

  4. #4
    Kyo0tdemon's Avatar
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    Quote Originally Posted by zayragiselle View Post
    hi i just bought the bold and since day one i experienced something weird....

    whenever i receive a phone call from somebody from my contacts...it just shows the phone number, nothing else....and i took it to att and they couldnt figure it out...i am running .167 at the time being...i dont know if it is the OS but i have a feeling it has to do with that..if anybody knows anything about, please let me know...thanks
    I think I know what you are talking about. You know how the number shows up with a 1 in front of it? Make sure that number that shows up is EXACTLY what you have as your address book entry phone number. For instance, if that person's phone number is 718-xxx-xxxx, make sure you store it, you store it as 1-718-xxx-xxxx. Give that a try.

    I've had that problem before, too...until I figured that out.

  5. #5
    GregGebhardt's Avatar
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    Why are you putting a 1 in front of the phone number?
    Greg
    in Jax, FL

  6. #6
    Kyo0tdemon's Avatar
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    Quote Originally Posted by GregGebhardt View Post
    Why are you putting a 1 in front of the phone number?

    I know most phones recognize that you need to dial the 1, but I find that sometimes, when I don't put the 1 in front of the number, when a contact calls, then it just shows up as the number and not the person's name/pic, etc.

  7. #7
    Ge's Avatar
    Ge
    Ge no está en línea Stack level 4
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    I don't have the +1 in front of any of my numbers and the name comes up fine.

    The Bold automatically inserts the +1

    Hit the Call Button
    BlackBerry Menu
    Options
    Smart Dialing

    The first thing on the list is Country Code, it is automatically inserted into all numbers called from your address book.

  8. #8
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    ~via BB (wap.pinstack.com)~ the problem could also be that your contacts are on your pin and not physicaly on your bb. If this is the case, no caller id, ringtone, etc..will appear and work when that specific contact calls.

    Hope this helps.

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