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hey guys, I just started having this issue when I open up the camera in ... BlackBerry Bold forum

  1. #1
    msedaros's Avatar
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    Camera no longer working

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    hey guys,

    I just started having this issue when I open up the camera in an attempt to take picture the screen is just black, not able to take photos or anything. Cannot even get a menu to pop up.

    Tried everything that I know of.... I read on another forum at a different site about someone with the same issues, he got no replies, I thought I might get something here.

    Thanks

  2. #2
    GaryF's Avatar
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    Have you tried powering down the unit and removing the battery for 30 seconds?

    Otherwise the next step may be to re-install the operating system in case something has become corrupt on the software side.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    msedaros's Avatar
    msedaros no está en línea Stack level 2
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    I have tried battery removal, still no good.
    I have never done a OS install unless its been an upgrade...is the process different since theres no new OS for DM to recognize?

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