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When I make a call the person on the other line can hear me for ... BlackBerry Bold forum

  1. #1
    Capdot's Avatar
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    Call Issues

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    When I make a call the person on the other line can hear me for a few seconds and they say I fade out and they cant hear me at all. I have tried multiple reboots (battery pulls) and nothing has worked. The other people that I have tried call are on att as I am also and their phones are working fine so I know its not a network issue.

    I wiped my phone using JL_cmdr. and reloaded the operating system and still a no go. Does anyone else have any ideas?

    Also I thought that my mic might be bad so I tried to record a voice note and that worked properly so I don't think its the mic itself. I'm at my wits end please help.

  2. #2
    rosieperez1's Avatar
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    I have the exact same problem. I thought it was just time to get a new phone. So I'd appreciate the help also
    ~via smartphone mobile.pinstack.com~

  3. #3
    Capdot's Avatar
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    I called ATT and they told me that there is nothing to be done and that my phone needs to be replaced.

  4. #4
    caboose06's Avatar
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    are they going to send you a replacement?

  5. #5
    rosieperez1's Avatar
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    Well that's awesome.
    ~via smartphone mobile.pinstack.com~

  6. #6
    Capdot's Avatar
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    I'm sure they are, but I called too late and the warranty dept. is closed so I have to call tomorrow. But the customer service lady said it was a common problem and that they will replace it. Sucks.

  7. #7
    Capdot's Avatar
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    Rosie, call your customer service and tell them whats going on they might just send you a new one if your still under the 1 year warranty.

  8. #8
    caboose06's Avatar
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    well, at least you are getting a new device out of the deal

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