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Need some help from the experts...I was trying to upgrade my Tmo 9700 running .330 ... BlackBerry Bold forum

  1. #1
    miltw3's Avatar
    miltw3 no está en línea Stack level 3
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    Botched OS Upgrade, 9700 running very slow

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    Need some help from the experts...I was trying to upgrade my Tmo 9700 running .330 to .586. I let the process run and went to bed, however, my laptop went to sleep after inactivity and I think the install was aborted mid-stream.

    Woke up to a slow .330. I did a back up before I started...so should I wipe clean and re-install the backup? Or should I re-attempt to install .586?

    The upgrade takes forever. Anyone else had the same experience upgrading their 9700? Is that normal?

    Thanks in advance for your help!

  2. #2
    chokem's Avatar
    chokem no está en línea PINStacked!
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    I would wipe your device and start completely over. The actual download is only about 15 minutes, but the reboot can take an hour. I had a 9000 that took one hour and 15 minutes to upgrade. Take your time, and reboot your device and pc before you begin.

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