when trying to load updates or add new apps my phone asks for email and ... BlackBerry Bold forum
when trying to load updates or add new apps my phone asks for email and blackbery ID password..neither of which i have any knowledge of setting up.....so i press the get an ID section and page just tries to load and load ....and load..but nothing happens? just green bar across screen doing didly squat
so in effect i cant update my phone at all as this stage seems to appear all the time.
You have to create a BlackBerry ID in order to download apps from AppWorld.
Try deleting AppWorld, then go to www.blackberry.com/appworld from your device's browser and download the latest and greatest edition. Then try creating your BlackBerry ID again.
There are known issues with AppWorld, which hopefully the latest release has resolved.
Many thanks Roger..top man...... have re installed and now have made ID registered seems to be downloading at mo......