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my blackberry bold 9000 says "reload softwares 513" what do i do????? i think it ... BlackBerry Bold forum

  1. #1
    lilly1028's Avatar
    lilly1028 no está en línea Stack level 1
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    Question blackberry 9000 software problems..

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    my blackberry bold 9000 says "reload softwares 513" what do i do????? i think it has a virus... plz help
    Last edited by lilly1028; 10-05-2010 at 11:31 AM. Reason: missed text....

  2. #2
    RogerG's Avatar
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    Hi Lilly, and welcome to PinStack!

    Sorry you are having issues with your device. If you connect it to the PC and launch Desktop Manager, does it recognize the device?

  3. #3
    boricua's Avatar
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    You must perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager for windows or BlackBerry Desktop Manager for MAC. Go to BlackBerry website and look search for knowledge base article KB11320

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