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Hi I have been experiencing a really infuriating problem with BBM on my 9700. I ... BlackBerry Bold forum

  1. #1
    gloomywood's Avatar
    gloomywood no está en línea Stack level 2
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    Feb 2006
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    BBMessenger Hangs and lost menu



    I have been experiencing a really infuriating problem with BBM on my 9700.

    I tend to be able to send one message to someone, but then i cannot carry on the conversation.
    The screen allows me to type in the reply box at the bottom, but I cannot actually send the message and I cannot get the menu up to select any other choice.
    This also means that I cannot end the chat or close the application!

    I have deleted all my 3rd party apps, done so many battery pulls I have lost count, set the phone back to the theme and wallpaper it came with and still cannot seem to solve this one.

    I have today downgraded my BBM back to version, which has so far been more stable, but everytime I use it I get a notification asking me to upgrade again.

    Does anyone know if this is a known issue or have any ideas?


    Specs - BB9700, Orange-UK, v5.0.0.423 (platform
    What would Scooby Doo?
    BB History - 9780, 9700, 8310, 8100, 7290, 7250

  2. #2
    mobile99's Avatar
    mobile99 no está en línea Stack level 3
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    Oct 2009
    All I know is BBM has been a total PIA on both the 9000 & 9700 I just unloaded. Poor RIM, it's all slipping away. Never thought I'd see them do such a bad job.
    Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16

  3. #3
    finder216's Avatar
    finder216 no está en línea Stack level 3
    Join Date
    Dec 2007
    After the update a week ago, I had nothing but problems. I wasn't getting alerts, the Messenger messages were being threaded into the person's text messages and there was not any icon at all (no bubble, envelope...) by their message in the inbox. I un-installed Messenger and then re-installed the previous version, but still had the issues. I gave up...don't use Messenger much anyway and it wasn't worth the trouble. I dumped it.
    Greetings from the Land of OZ!

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