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I had to get a replacement BB 9900. I did a full back up of ... BlackBerry Bold forum

  1. #1
    milz's Avatar
    milz no está en línea Stack level 3
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    BB Group Not Restored

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    I had to get a replacement BB 9900. I did a full back up of my faulty device, and did a full restore on my replacement handset. Everything has restored as normal, except my 2 BB groups. I was an administrator for one of the groups, but neither have appeared. I have tried restoring again via the blackberry desktop-both a full restore, and just the BB group restore, I have also tried restoring from a backup I had saved on my memory card-the groups just wont appear. Is there something I'm doing wrong or does anyone know how I can restore the groups. I can't seem to be added by a member of the group because I'm already listed as being a member.
    Last edited by milz; 11-16-2011 at 08:03 AM.

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Maybe they have to delete you from the group before they can re-add you?
    lak611 likes this.

  3. #3
    lak611's Avatar
    lak611 no está en línea Stack Professional
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    Quote Originally Posted by RogerG View Post
    Maybe they have to delete you from the group before they can re-add you?
    This is correct. There was someone in one of my BBM groups who lost the group last night after upgrading his OS. I deleted him from the group and then sent him an invitation to the group. Everything was ok then.
    Laura

    Follow me on Twitter @lak611

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