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Two year old 9000 and this is the first problem I have ever had with ... BlackBerry Bold forum

  1. #1
    bmanley's Avatar
    bmanley no está en línea Stack level 4
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    App's missing

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    Two year old 9000 and this is the first problem I have ever had with it. The other day it was running slow so I checked the bytes free and it said zero. Never had it go that low but any way I rebooted it and it would freeze three quarters of the way thru the reboot. Did this everytime I tried and I tried pulling battery several time. Only thing I could do was hook it up to the laptop and it would not read it but did give me the option to do and update. Having tried for a couple of hours to get it to reboot I decided to try the update. Well it got the device working but now I've lost some apps like password keeper, notes and maybe some others I just don't use. Now I did do a restore from a back up of this device and it didn't help. Anybody got any ideas?
    I can upgrade but I want to wait for the 9900 and I do have the insurance with AT&T but I called them and I'm not paying $125 for a refurbed phone

  2. #2
    RogerG's Avatar
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    You'll need to download the OS from your carrier since it was obviously a carrier update that it prompted you about.

    Once you've done that, you should be able to load the missing apps through Desktop Manager.

  3. #3
    bmanley's Avatar
    bmanley no está en línea Stack level 4
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    But isn't the apps like password keeper and memo's native apps in all blackberry OS? I can try it and see

  4. #4
    RogerG's Avatar
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    They are, but I believe you are able to "uncheck" those boxes on an OS install if you don't want them.

  5. #5
    bmanley's Avatar
    bmanley no está en línea Stack level 4
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    Was able to get memo and password keeper back but for some reason none of my downloaded apps will load. Don't see anything I can check to change that so not sure what to do now. Come on RIM and send me a 9900 so I can forget fighting with this 9000. I mean my trackball has worked for 2 years now but ti does mess up every now and then

  6. #6
    RogerG's Avatar
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    There's a method for backing up your third party apps, but doesn't sound like that'll do you much good at this point. Only way to get those back is to re-download them. If they're paid apps, hopefully you have the registration codes handy somewhere. I keep mine in the Memo Pad.

  7. #7
    bmanley's Avatar
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    They should have been in my last backup before I started having troubles with it and I'm just not sure why they didn't load. I have the keys to load anything I paid only one I think you can't get any more. Might just have to try loading an older backup and see if that doesn't load my downloaded apps

  8. #8
    bmanley's Avatar
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    Everything is still on my old 8310 so I could just do a switch from that and hope that loads them. It should but who knows. This 9000 has been great for 2 years and with the trouble most have with the trackballs that is good, but I don't keep mine in my pocket where they get allot of lint and stuff.

  9. #9
    RogerG's Avatar
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    That could work. There's an option in the Switch Device Wizard to just load the 3rd party apps. Do you have the latest DM?

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