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Recent press has the BlackBerry Bold's reputation turning into a disaster. Indeed at the very ... BlackBerry Bold forum

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    archer6's Avatar
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    A Bold Disaster...

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    Recent press has the BlackBerry Bold's reputation turning into a disaster.

    Indeed at the very least this is a Public Relations nightmare. One that RIM certainly does _not_ need as they are not the best with handling this type of bad press, nor are they used to experiencing it. If there was ever a time for RIM to come forward, it is now. Let's say for sake of conversation they want to, but are hesitant. Then they should go out and hire a public relations firm to do some damage control for them NOW!

    Are you listening RIM?
    Now is no time to hide.
    No time to procrastinate.

    Now is the time for Action, Damage Control...NOW before it's too late.


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    Care to share?

    What exactly is this "disaster"?

    Inquiring minds want to know.

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    The constant delays in the US release date.

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    oh...

    I firmly believe AT&T and ONLY AT&T is to blame for the delay.

    If RIM has a problem with the Bold, how do you explain its release on the rest of the planet?

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    Yes the issue is with AT&T, Rim has the device out in other countries that are having no issues. 3G is 3G but the way it's implemented is different. I really wouldn't want a faulty device if AT&T just put it out there like the Iphone fiasco. Yet, how long does it take to test the device for crying out loud. Now what they should do is discount the Bold when they finally release it. Give us some incentive to believe in you as a company cause that BB Storm will make you wanna leave. especially if they end up coming out around the sametime.


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    It's my feeling that AT&T is showing it's true colors.

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    Regardless of who is to blame, someone needs to step up and inform the general public of what is truly happening.

    It makes no sense that neither AT&T nor RIM have come out with an explanation while several 3rd party sources have published their conjecture on the issue.

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    Sure it makes sense - ever hear of liability? If the rumours are true and AT&T's network is in sore shape due to how much data the iPhone is eating up, RIM's hardly going to call that out when AT&T isn't willing to. (doing so would damage their relationship at best...and possibly land them in court as well).

    Situations like this, the truth rarely comes to light.

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    Quote Originally Posted by RoGro View Post
    The constant delays in the US release date.
    The disaster is far worse than what is happening in the USA.
    Orange, one of the UK's largest carriers just suspended it's sale.
    They are returning units to RIM, the problem is very serious.
    See the link:

    Orange Gives Up On Bold


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    I wonder what the particular issues were? (Could possibly be that there's an issue with the 2100Mhz band for the 3G radio). I know the GSM carriers in NA are re-using their existing frequencies for 3G...and potentially rolling out 2100 in the future. I haven't noticed any issues using the Bold on Rogers 3G network here in Canada.

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    Quote Originally Posted by Ridicule View Post
    Sure it makes sense - ever hear of liability? If the rumours are true and AT&T's network is in sore shape due to how much data the iPhone is eating up, RIM's hardly going to call that out when AT&T isn't willing to. (doing so would damage their relationship at best...and possibly land them in court as well).

    Situations like this, the truth rarely comes to light.
    These are giants in the industry, though. As Archer suggested, because of the delays and the Orange UK debacle, they should be joining forces as a unified front. No need for any finger pointing. There are obviously issues on both sides. It would be far better for them to come forward together and alert the world as to the reasoning behind these events (or non-events, as the case may be).

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    The Orange issue and the AT&T one may actually not be related. At the very least, the frequencies they're using won't be the same. If the issue was the rumoured one, I would expect their behavior to be as it is...it would do little for AT&T's reputation with corporate America to admit they didn't scale their network in preparation for the 3G iPhone.

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    Let's think about this for a second.

    RIM does not have anything to do with the network. They design the device and the software.

    They just install a chip to handle the transmission. Who designs the chip? I have no idea. But it is simple. You replace the 3G chip, with a CDMA one and you have the same device transmitting on a different network.

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    Quote Originally Posted by Ridicule View Post
    The Orange issue and the AT&T one may actually not be related. At the very least, the frequencies they're using won't be the same. If the issue was the rumoured one, I would expect their behavior to be as it is...it would do little for AT&T's reputation with corporate America to admit they didn't scale their network in preparation for the 3G iPhone.
    True, they don't seem to be related. Orange's complaints have to do with device glitches, while the rumored issue here in the States is the network.

    Screw reputation, though. It's easier to ask forgiveness than permission.

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    Maybe we should change the topic to "A bold disaster for AT & T" ?

    The bold works fine around the world except a couple of quirks here and there.

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