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hi.. i have a blackberry 9800 torch... problem is internal keypad not working... already i ... BlackBerry Torch forum

  1. #1
    vinodkichu's Avatar
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    hi.. i have a blackberry torch 9800... problem is internal keypad...

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    hi.. i have a blackberry 9800 torch... problem is internal keypad not working... already i updated the OS... also chenged the flex cable, but problem is still.... plz any one can help me abt this problem??????

  2. #2
    RogerG's Avatar
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    Hi and welcome to PinStack!Are you referring to the physical keyboard or the virtual keyboard? How long have you had your device? If you have updated your OS, it sounds as though this might be a hardware issue, in which case you would need to work with your service provider to get a replacement device.

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    vinodkichu's Avatar
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    physical keyboard not working at all... its already open for hardware... how can i replace?????

  4. #4
    RogerG's Avatar
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    BlackBerry devices have a one-year warranty. If this is determined to be a hardware defect, your service provider (whoever supplies your cellular service) is your first point of contact. Get in touch with them to arrange for a replacement.

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