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One of my users is getting this error. I have no experience with these cards ... BlackBerry Torch forum

  1. #1
    pjwbur's Avatar
    pjwbur no está en línea Stack level 2
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    Question Built in media storage cannot be read. Try to repair or format

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    One of my users is getting this error. I have no experience with these cards at all. I've tried Googling on this but all the results talk about computers and drives.

    My user states he has no ring tones or alert sounds. He has tried a battery pull reboot and there is no change.

    Any suggestions?

  2. #2
    RogerG's Avatar
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    Sounds like it's the media card that needs to be repaired and/or reformatted. Take the card out of the device and see if you still get the error.

  3. #3
    pjwbur's Avatar
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    I suggested that to him. He replied "The card works, but when I remove it the internal device memory is bad. It won't accept pictures and all of the blackberry ring tone sounds are gone."

  4. #4
    lak611's Avatar
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    Quote Originally Posted by pjwbur View Post
    I suggested that to him. He replied "The card works, but when I remove it the internal device memory is bad. It won't accept pictures and all of the blackberry ring tone sounds are gone."
    Have you tried reloading the OS?
    Laura

    Follow me on Twitter @lak611

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