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I couldn't find a post on this when I searched so please forgive me if ... BlackBerry Torch forum

  1. #1
    geelexus's Avatar
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    Question .246 OS bugs

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    I couldn't find a post on this when I searched so please forgive me if I am repeating anything! I just wanted to see if anyone was experiencing any of the same quirks that I am and what you have done about them.

    First off, I have noticed a few dropped calls in areas that I've not had any problem with during any other OS. I also continue to have the SMS bug ( but I have had that during every OS). WiFi hasn't been too much of an issue for me but I do have to turn it off and then back on if I leave my house and come back to get it to reconnect. The most unfortunate problem is the inability to send videos at all. No matter how small they are, they are always too large to send ( I hadn't noticed that on any previous OS but then again I don't have too many instances when I would try to send a video to someone lol).

    Just thinking I might go back to .225 if someone can confirm the ability to send videos exists on it. Mainly I didn't see too much of a change between the two of those OS updates and so I figure I probably won't be losing any real fixes that I can't live without until another OS is released.

    Thanks in advance for your thoughts!

  2. #2
    geelexus's Avatar
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    So 47 views and no responses?

    Can anyone tell me if they are experiencing the same problem with sending videos at least?

  3. #3
    RogerG's Avatar
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    I'm not experiencing any of the things you've mentioned regarding the .246 OS, but that's not to say it isn't without its bugs.

    What is this SMS bug you speak of?

    I have the option to send a video to YouTube, a Messenger contact or Bluetooth. What are you looking for there?

  4. #4
    geelexus's Avatar
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    The SMS bug is just that silly thing that happens when you have quite a lengthy bit of chat saved up and instead of opening to the newest section it opens you in the middle and you have to scroll down, nothing that I can't get over and after a battery pull it will usually take an entire day or so before it starts happening again.

    I have all those options as well but if I am in a text and hit the attach key the option to send video is there but when I grab the one I want it is always exceeding file limit size, not matter how small. I swear that I was able to send them that way though with the first os... Is that more understandable?

    Thanks RogerG for taking some time for me

  5. #5
    RogerG's Avatar
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    Well, I can attach a video to an e-mail, but not a very long one. I tried with a 5 second video and a 15 second video and only the 5 second one would attach without that message.

  6. #6
    sooner's Avatar
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    Every phone has bugs. iPhones, Androids, BlackBerry's - they all have bugs.

    You're referring to operating system bugs and RIM does NOT release OS builds. They make them available to carriers (i.e. AT&T) and the carriers decide whether or not to release them and make them "official". I suggest downloading from a different source.

    I suggest doing a wipe and reload new OS.INSTRUCTIONS ARE HERE BELOW.

    Thanks to xandermac over at CrackBerry for the following information.....

    If you plan on updating to OS6 either via a full wipe or an upgrade, do yourself a favor and backup your OS5 servicebooks first.

    Background: Back in August I bought a Torch 9800 and unlocked it to use on T-Mobile. I realized pretty quick that a lot of its features didn't work over the cellular network. No problem, i've been getting these things to work on unsupported networks for years so I wrote up my original guide and posted it in the 9800 forum the next day to help other unlockers. Fast forward a month and I see OS6 builds getting leaked and people having the same browser issues so I figured i'd post my method here to try and help everyone. This method actually works for any phone so when the Storm3 is released and I unlock it this is the method i'll use to get it working on T-Mobile.

    A number of other sites are now using my guide, I think thats great, but at least link back to these original instructions. Thanks.



    After updating to OS6 some of you might find that your Browser, Twitter, Facebook etc do not work over the cellular network.

    (As of 09/22/2010 there are reports that Verizon are now pushing the correct servicebooks for OS6. For now, until it's fully confirmed, I would still recommend making the OS5 servicebook backup prior to updating but if you've already upgraded you might be in luck and avoid all this downgrade/upgrade trouble)

    Follow these steps PRIOR to updating to OS6 just to be safe, depending on your carrier or the method of upgrading you might not need this but if you do it'll save you a lot of headaches. This will Backup ALL of your servicebooks (not just the ones that RIM allows DM to backup) to restore onto OS6 if you find things don't work.

    Trust me, 9800 OS6 leaks have caused some 507 errors during the upgrade process, I learned the hard way as it happened to me which is why I came up with this guide, if you take the few minutes to make this backup it'll save you a lot of upgrading/downgrading headaches. A few minutes prevention so-to-speak.

    My method uses Legacy Servicebook Restore Mode. This mode lets the blackberry load unsigned servicebooks and allows them to survive the bootup security check without being deleted.

    Scenario #1: Still on OS5 (Desktop Manager 5 works, not sure about 6. If you use DM6 and know the steps please post them.)

    This is the best scenario.

    1. Start with an OS5 device on your carriers network, Register on the network and push your servicebooks to ensure you have the latest (I used a T-Mobile 9700)
    (THIS IS CRITICAL, make sure your OS5 device is active on your network. You will not have the necessary Browserconfig SB if you skip this step and therefore still won't be able to surf the web. Do not skip this even if it seems pointless, activate your old blackberry!. Some people skipped it and wondered why the process didn't work...)

    2. Go into options, advanced, servicebooks - HOLD THE ALT KEY and type SBEB. This will enable Legacy servicebook restore mode which allows you to backup/restore ALL of your servicebooks (Not just the ones RIM allows you to backup).

    3. In Desktop Manager, plug in your phone, go to backup-restore/advanced, on the right hand side select the servicebooks on your phone and press the "Left Arrow" to copy them to your PC. On the left hand side highlight the newly copied servicebooks, click file/save and name them something, OS6-Servicebook.ipd for example, and save the file to the desktop. You've just made a COMPLETE BACKUP of your carriers servicebooks.

    Now install/update to OS6 and if your browser doesn't work, enable Legacy servicebook restore mode in OS6 (alt+sbeb) and copy the OS6-Servicebook.ipd back onto your phone using Desktop Manager Backup-Restore/Advanced (step #3 reversed)

    Scenario #2: Updated to OS6 and Browser doesnt work (Desktop Manager 5 works, not sure about 6)

    (a) if you have another blackberry that still has OS5 go ahead and activate it, make sure everything is working and follow steps 1, 2 & 3.

    (b) If you don't have another blackberry you'll have to downgrade to OS5, make sure everything is working on OS5 then follow steps 1, 2 & 3. (this is a pain but it will futureproof you for further leaks).


    1. Start with an OS5 device on your carriers network, Register on the network and push your servicebooks to ensure you have the latest (I used a T-Mobile 9700)
    (THIS IS CRITICAL, make sure your OS5 device is active on your network. You will not have the necessary Browserconfig SB if you skip this step and therefore still won't be able to surf the web. Do not skip this even if it seems pointless, activate your old blackberry!. Some people skipped it and wondered why the process didn't work...)

    2. Go into options, advanced, servicebooks - HOLD THE ALT KEY and type SBEB. This will enable Legacy servicebook restore mode which allows you to backup/restore ALL of your servicebooks (Not just the ones RIM allows you to backup).

    3. In Desktop Manager, plug in your phone, go to backup-restore/advanced, on the right hand side select the servicebooks on your phone and press the "Left Arrow" to copy them to your PC. On the left hand side highlight the newly copied servicebooks, click file/save and name them something, OS6-Servicebook.ipd for example, and save the file to the desktop. You've just made a COMPLETE BACKUP of your carriers servicebooks.

    Now install/update to OS6 and if your browser doesn't work, enable Legacy servicebook restore mode in OS6 (alt+sbeb) and copy the OS6-Servicebook.ipd back onto your phone using Desktop Manager Backup-Restore/Advanced (step #3 reversed).

    Rebewt and bob's ur uncle, working for all carriers. (if MMS is still tiny, it's bc the phone isn't identified on the network as a supported device).

    Scenario #3: Updated to OS6 and everything works perfectly (Desktop Manager 5 works, not sure about 6)

    Now is the time to be preventive and backup your servicebooks for future leaks/updates, just incase something goes wrong!

    1. Go into options, advanced, servicebooks - HOLD THE ALT KEY and type SBEB. This will enable Legacy servicebook restore mode which allows you to backup/restore ALL of your servicebooks (Not just the ones RIM allows you to backup).

    2. In Desktop Manager, plug in your phone, go to backup-restore/advanced, on the right hand side select the servicebooks on your phone and press the "Left Arrow" to copy them to your PC. On the left hand side highlight the newly copied servicebooks, click file/save and name them something, OS6-Servicebook.ipd for example, and save the file to the desktop. You've just made a COMPLETE BACKUP of your carriers servicebooks.

    IF YOU DECIDE TO MAKE YOUR SERVICEBOOK FILE PUBLIC FOR OTHER USERS, MAKE SURE YOU DELETE YOUR PERSONAL EMAIL SERVICEBOOKS (AND ANY OTHER PERSONALLY IDENTIFYING INFORMATION) BEFORE YOU MAKE THE BACKUP OR USE A PROGRAM LIKE MAGICBERRY TO EDIT THE .IPD FILE.

    Remember, DM does not backup all of your servicebooks, only certain ones, the only way to back up ALL of them is to follow my instructions. Don't assume that because 1 upgrade worked flawlessly that all others will too.


    To get the service books using Desktop Manager 6 (Enable Legacy Servicebook Restore Mode first, alt+SBEB)

    1). load DM
    2). on left side select DEVICE
    3). Device Options
    4). Select Custom, select Service Books
    Desktop Manager will save SB"s to the same folder as the directory folder selected when backing up phone and thats all there is to it

    **DM-6 note**
    After saving the service books be sure to do the reverse and set the selection back to FULL (or your selection) instead of custom or next time you do a backup it may not save correctly as it may still be set to SB's only
    Last edited by RogerG; 09-28-2010 at 09:28 AM. Reason: Give credit to original author.....

    iLord is DEAD!


  7. #7
    geelexus's Avatar
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    Sooner - I understand they all have bugs, I'm just trying to figure out if anyone else is experiencing the same ones as I am before I go through all of the trouble of a wipe, but thank you for your input and instructions!

    RogerG - Thanks again & I am going to try to email one later but still just wondering if maybe anyone that stayed with .225 can text them?

  8. #8
    sooner's Avatar
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    I cant personaly say, but from what I hear some are having issues more over the unlocked BB with a non carrier.

    iLord is DEAD!


  9. #9
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    Only SMS bugs i have is that it sometimes reorders the messages in my chatroom. If the WIFI blows, i dunno if I will, that is a huge thing for me a i am @ home testing a lot and use it a lot.

    I have a program called SmartWIFI, can anyone confirm if it works or fixes the WIFI issue??? It auto connects and powers on/off the wifi.
    THBASSMAN

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    My TORCH Rocks!

  10. #10
    latosha's Avatar
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    Not experiencing any real bugs on my end. The only one i can vouch for is dropped calls every now and again...

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