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Article: Drama at RIM: An Open Letter to RIM CEO’s Surfaces…And the Respons
those are some very interesting facts, but I can only imagine there is a bit of bitterness and anticipation of the future among RIM employees
IMO the anonymous employee nailed it to a tee. The official response sounded more like our president than the CEO or an executive in what used to be a leader in it's industry. It's really sad, I like Blackberry, and hope they can pull a rabbit out of their hat and ressurect their company.
Well, we may never know if it was, indeed a high-level RIM employee who wrote that letter, but it doesn't matter who wrote it....Glenn was right when he said the author hit the nail on the head. A very well-written, concise letter addressing all the key points we've all been talking about for months, and what ultimately drove me to adopting the iPhone platform.
And we also don't know who wrote the response, but it was quite obviously someone with his or her head up their ***, failing to admit they have a serious problem on their hands. When a baseball team is struggling, you don't fire the whole team, you fire the manager. That's what needs to happen with RIM (or as the author said, let's just call the company BlackBerry and scrap the Research in Motion name because frankly, they haven't had any research in motion for a very long time!). Get rid of the guys at the top who are stifling the innovation and future of the company, bring in some fresh, exciting new minds and ideas and turn this thing around. You've got exciting potential with this QNX platform, so get somebody who has a clue to take it and run with it!
The letter from the RIM employee was breathtaking. This person needs to be given the CEO position in the company, there is so much excellent insight and wisdom. It is, as Roger mentioned, what we (the Smartphone Pirates) have been trying to say for some time.
The response was very defensive, very "Don't you worry, we've got everything under control". Funny, I think the captain of the Titanic had the same response -
I love BlackBerry. I have a brand new Bold 9780 that is outstanding for my purposes that I would never trade for another smartphone. It's as if they created it just for me. But I'm quite in the minority as far as smartphone needs go. As long as they make phones like this, I'll keep buying them - but, as the letter states in point 1, focus on the end user's needs. Right now the majority of "end users" need the experience that they can get through iOS and Android, and the BlackBerry is only relevant to my shrinking breed - -
I found this article. Replace "Microsoft" with "RIM" and "Danger" with "QNX/TAT" and the parallels are striking.
It appears to me that the corporate culture at RIM is stifling the creativity of the folks from QNX and TAT.
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RIM has become a great oil tanker in the middle of the ocean, going around in circles with no one at the helm...that´s what it appears to be.
We must look at it this way regarding the principal CEO of RIM:
THEN: at the start of RIM, with the great and original as well as safe OS, with BES and BIS standing out, the markets (and especially gov departments and semi-government, federal, state etc) fell into RIM´s hand quite easily. I mean, at the time, where was the competition ? Besides Windows Mobile, not much else. This was then easy - make whatever phone, passed the design, planned manufacturer, slap in the current OS even if it didn´t work too well, invoice and deliver... actually, at the prices they supplied them, RIM actually dumped them. That's the term. And they still made a profit. And then there was the "cream at the top of the cake", the public consumer. This consumer paid the price. This was great, the oil tanker actually had a golf-course, a casino and Las Vegas style perks for all, especially the CEO and his cronies.
NOW: Enter iOS into the frey, as well as Android, and all of a sudden RIM is faced with competition. BIS and BES are not so important, media and a little fun IS, and Blackberry ´s OS has lost his glitter. Peolple want more, even if they work for the government, or whatever. Apple and Google go after these same clients (a great base we must admit) and RIM has to fight tooth and nail for every client. And they´re are loosing. It´s the problem with "dumping". You can´t get the client (corporate) to pay more for a product that only a year or two ago cost next to nothing. And RIM starts to loose all their BES and BIS and all other patent revenues. Whamo ! The CEO has a problem ! And now the CEO´s have a problem.
This all gives great credence to the high-level employee. It´s an easy assessment he/she makes. We all know that. Hell, even Mickey Mouse knows that... the question is: who will run the show ? What profile ? What capital ? What relationships (financial) ?
And I tell you guys this. It can´t be a disgruntled employee or group of employees of RIM. This has become political. It´s a complicated structural reform. A lot of musical-chairs ... and it must be CEO´s with investors and lobbiests in their back pocket.
The tanker needs fresh cargo and a set course to navigate. Or else it will sink into it´s own whirlpool.
Last edited by Delfim; 07-01-2011 at 03:22 PM.
Those two wont last past Jan.2012 , watch..... Their egotistical, we do nothing wrong but make crap products thats's been the same since 2008 days are numbered.
Major investors backing out, the board calling a hearing, class action lawsuits against RIM. They don't have long. Lets hope the next guy that steps up has some balls and a brain.
RIM need someone at the helm that want's to improve, not sell the same junk for the past 5 years.