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  1. #1
    hayden's Avatar
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    Article: JD Power: Touch Screens Drive Higher Satisfaction in Smartphones

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  2. #2
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    I was reading last night an interesting article on customer satisfaction
    and it claimed smart phones need to be Fun to use and put a smile on the users face now.
    It use to be customers just wanted a device to use and it had to just work.

    It's a shift in what makes people happy. I tend to agree if a device is Fun to use and makes you happy it's
    a device people will want.

    All work and no play just does not go as far as it once did.

    Good Article, good read.

    Thanks Hayden.

  3. #3
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    I agree I have noticed since having my Droid that I surf the web a lot more from my Device; it just seems so much more convenient than when I had my Boldberry, so the satisfaction is definitely there.

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