Big time issues with my Bold 9700!!

wifi4milez · #16 11-20-2009 -

I dont have an internet setup icon, however I checked the service books and they all indicate Tmobile (other than the 3rd party stuff). I also checked the TCP/IP settings and they are correct according to your last post.

wifi4milez · #17 11-20-2009 -

The email accounts were setup using an email specific button (its called "Manage Internet Email"), not an Internet setup button.

**pdxmatts** · #18 11-20-2009 -

You should have that icon if it is set up. It looks like a an envelope and may be in a folder called set up. You can also go to to tmobile.com and go into your account under Internet email setup and send them from there.
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**pdxmatts** · #19 11-20-2009 -

Quote:

Originally Posted by wifi4milez

The email accounts were setup using an email specific button (its called "Manage Internet Email"), not an Internet setup button.

That is the icon that I meant. I don't have a BB in front of me for the exact name. Doing it from memory. Sorry. If you feel it is all correct, then a fresh OS install is what I would do.
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EricaJ1073 · #20 11-20-2009 -

The APN should actually be wap.voicestream.com

**pdxmatts** · #21 11-20-2009 -

Quote:

Originally Posted by EricaJ1073

The APN should actually be wap.voicestream.com

That is the old TCP setting. TMO uses epc.tmobile.com now.
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wifi4milez · #22 11-20-2009 -

Hopefully the new OS install will fix this. Another thing I noticed was that the phone didnt have the new version of BBM on it which I thought was odd. As for the APN, mine has the tmobile one, I think they both work. However, can I sync with my computer without using DM?

EricaJ1073 · #23 11-20-2009 -

Quote:

Originally Posted by pdxmatts

That is the old TCP setting. TMO uses epc.tmobile.com now.
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When did that change? I still have the old TCP setting and it works??

**pdxmatts** · #24 11-20-2009 -

That is the setting they have been using on there newer devices. The old one works too.
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**pdxmatts** · #25 11-20-2009 -

Quote:

Originally Posted by wifi4milez

Hopefully the new OS install will fix this. Another thing I noticed was that the phone didnt have the new version of BBM on it which I thought was odd. As for the APN, mine has the tmobile one, I think they both work. However, can I sync with my computer without using DM?

Yes. You can do it from the application loader. Go here for instructions

http://forums.pinstack.com/f73/how_t...system-100243/

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**pdxmatts** · #26 11-20-2009 -

You need to have the OS version you want installed on your computer for install.
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BigHulkDiese · #27 11-20-2009 -

To sync with outlook, it is very easy using the DM. Pdxmatts is right about the OS. Apploader will work, just make sure you sync Calendar and contacts first.

wifi4milez · #28 11-20-2009 -

Quote:

Originally Posted by pdxmatts

Yes. You can do it from the application loader. Go here for instructions

http://forums.pinstack.com/f73/how_t...system-100243/
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That link appears to be dead, do you have another?

EDIT: Nevermind its working now.

**pdxmatts** · #29 11-21-2009 -

If you want to add bbm 5 after the install. you can do it ota here: http://www.theiexplorers.com/BBM/

Hope it still works, haven't had to do this in awhile. I used the link for the Tour for my 8900 on 5.0. So, I would assume you could use the Tour link as well for the 9700. Someone feel free to correct me if there is a newer version for this

wifi4milez · #30 11-21-2009 -

You can directly download BBM 5.0 from the RIM website OTA to your device. Thats what I did as soon as I realized this new phone didnt have it preloaded.