9700 HOT after Charging

tfrankson · #1 11-21-2009 -

I just got my 9700 Thursday. This morning when I went to take the blackberry off the charger from charging overnight, the entire phone was very HOT. I never had this issue on any other bbs before. Does anyone have this issue? Do you think its defected?

**pdxmatts** · #2 11-21-2009 -

That's not right. I would take it back and tell the store or C/S that you want a new one.

**ealvnv** · #3 11-21-2009 -

ditto to pdxmatts advice

**flash24** · #4 11-21-2009 -

Yea, not normal. I can understand if you were on the phone while charging it.

**delfim** · #5 11-22-2009 -

Not nice and Too safe either. Take it back buddy !

**BHP77** · #6 11-22-2009 -

Nope, shouldn't be getting that hot. If you're comfortable loading OS's you can try that. It may or may not solve your issue. In the land of mass production there will always be a few that don't turn out right, just the way it is.

TimmyT · #7 11-22-2009 -

Do you have a case on it, CS at AT&T in the past has blamed it on the device not being able to breathe, I found that funny since they sell the cases.

**flash24** · #8 11-22-2009 -

Exchange it before it explodes! lol

tfrankson · #9 11-22-2009 -

I got this resolved. It was not the phone. A friend of mines asked if I covered the bb. I do - I have it placed under my pillow for quick access. So I was advised to leave it uncovered. I did so and this morn after charging all night it was normal.

I didn't think of this because all my previous bb's are usual placed under my pillow and they didn't overheat.

**delfim** · #10 11-22-2009 -

Oi, geez, surprises all the time ! You luv it soooooo much, you go to bed with it....lol.
You, buddy, (stackers take note) , are my no. 1 BB fan of the day !
Enjoy the phone tfrankson, but take it easy....

tfrankson · #11 11-22-2009 -

Quote:

Originally Posted by TimmyT

Do you have a case on it, CS at AT&T in the past has blamed it on the device not being able to breathe, I found that funny since they sell the cases.

And yes I also have a case on it but it's my 8900 case I'm using for the time being - which fits perfectly but of course the opening for the slots doesn't line up. So maybe this also plays a factor.

But still if these are not the reason I still went ahead and told Tmo of the issue and they are sending me a new one.