Search: Advanced Search | Tags  Sponsored by:
PinStack.com > SmartPhone Forums > Smartphones for Professionals > BlackBerry Smartphones > BlackBerry Tour 9630 >

I think my data died...

This is a discussion on I think my data died... within the BlackBerry Tour 9630 forums, part of the BlackBerry Smartphones category; Ok, so I'm using my 9630 (carrier: Sprint OS: beta 5.0.0.230) as always yesterday and put it down for a ...

Join our alliance! Smartphone forums, add-ons & news - Free Sign up!
Reply
 
LinkBack Thread Tools
  #1  
Old 2 Weeks Ago -
luciferseamus luciferseamus no está en línea
Device Pro
Join Date: Apr 2008
 
Device: TOUR BABY!
Posts: 1,972
Trust Level: luciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplary
Bookmark and Share   
I think my data died...

Ok, so I'm using my 9630 (carrier: Sprint OS: beta 5.0.0.230) as always yesterday and put it down for a little bit. no not in liquid, nor near a magnet of any sort (glass counter top for those who are interested). When I pick it back up maybe 30 minutes later I couldn't use google maps, browse or use messenger. Voice I still have but no data.

Since then I have taken apps off of my phone one by one trying and figure out what was responsible for this. I took it all the way to factory settings and then finally today I downgraded to 4.7.0.40 (or whatever).

still no data.

My connection says 1xev which if I remember correctly means low or limited data correct?

I do have a bill due tomorrow but they wouldn't cut my data off a day early would they?
(I'm currently all paid up minus the bill that's due tomorrow)
if not WHY IS MY DATA NOT WORKING?!?!

I've run diagnostic after diagnostic but I can't seem to get it to connect.
anyone have any ideas?
Reply With Quote
  #2  
Old 2 Weeks Ago -
MotoUp MotoUp no está en línea
BES Pro
Join Date: Nov 2006
 
Device: Storm 2
PIN: Ask me
Posts: 3,261
Trust Level: MotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp Exemplary
I'd say give them a quick call and check on the bill as well as making sure there is no data outage...
Reply With Quote
  #3  
Old 2 Weeks Ago -
luciferseamus luciferseamus no está en línea
Device Pro
Join Date: Apr 2008
 
Device: TOUR BABY!
Posts: 1,972
Trust Level: luciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplary
yeah, I'm hoping that by paying tomorrow everything will be cool, but I just figured I'd get the great minds of pinstack thinkin' on it. just in case.
anyone hear of any data outages in portland general area?
Reply With Quote
  #4  
Old 2 Weeks Ago -
azstar azstar está en línea ahora
Stack Moderator
Join Date: Dec 2007
 
Device: Moto Droid
PIN: askok
Posts: 11,470
Trust Level: azstar - PinStack Moderation Team
Did you try the usual re-registering the HRT and resending service books, or even deleting the service books 1st?
Reply With Quote
  #5  
Old 2 Weeks Ago -
luciferseamus luciferseamus no está en línea
Device Pro
Join Date: Apr 2008
 
Device: TOUR BABY!
Posts: 1,972
Trust Level: luciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplary
Quote:
Originally Posted by azstar View Post
Did you try the usual re-registering the HRT and resending service books, or even deleting the service books 1st?
what's the re-registering the HRT method? don't think I've tried that one

you'll have to remind me how to delete them but I've sent the service books three times from my BIS site and nothing has come through yet... unfortunately
Reply With Quote
  #6  
Old 2 Weeks Ago -
azstar azstar está en línea ahora
Stack Moderator
Join Date: Dec 2007
 
Device: Moto Droid
PIN: askok
Posts: 11,470
Trust Level: azstar - PinStack Moderation Team
Options/Advanced Options/Host Routing Table/BB Menu/Register Now(maybe slighty different on the tour but that's the way on an 8330). If you get no registration message in your inbox then I would blame Sprint....like Jake said either maybe an outage or they screwed up your provisioning. I don;t think it's legal for them to cut you off before your bill is due
Reply With Quote
  #7  
Old 2 Weeks Ago -
MotoUp MotoUp no está en línea
BES Pro
Join Date: Nov 2006
 
Device: Storm 2
PIN: Ask me
Posts: 3,261
Trust Level: MotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp Exemplary
Go to Options, advanced options, host routing table, hit menu button and choose "Register Now"
Reply With Quote
  #8  
Old 2 Weeks Ago -
MotoUp MotoUp no está en línea
BES Pro
Join Date: Nov 2006
 
Device: Storm 2
PIN: Ask me
Posts: 3,261
Trust Level: MotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp Exemplary
Jinx!
Reply With Quote
  #9  
Old 2 Weeks Ago -
azstar azstar está en línea ahora
Stack Moderator
Join Date: Dec 2007
 
Device: Moto Droid
PIN: askok
Posts: 11,470
Trust Level: azstar - PinStack Moderation Team
haha
Reply With Quote
  #10  
Old 2 Weeks Ago -
luciferseamus luciferseamus no está en línea
Device Pro
Join Date: Apr 2008
 
Device: TOUR BABY!
Posts: 1,972
Trust Level: luciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplary
Quote:
Originally Posted by azstar View Post
Options/Advanced Options/Host Routing Table/BB Menu/Register Now(maybe slighty different on the tour but that's the way on an 8330). If you get no registration message in your inbox then I would blame Sprint....like Jake said either maybe an outage or they screwed up your provisioning. I don;t think it's legal for them to cut you off before your bill is due
thanks AZ you rock, that is exactly how to find the host routing table btw, no registration message.
hopefully it's jsut an outage looks like I'm going to have to just go into sprint... DAMN!
I h8 those guys!
Reply With Quote
  #11  
Old 2 Weeks Ago -
luciferseamus luciferseamus no está en línea
Device Pro
Join Date: Apr 2008
 
Device: TOUR BABY!
Posts: 1,972
Trust Level: luciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplary
yup battery pull was the first thing I tried... after they got longer and longer I started pulling programs off.

guess we'll jsut have to see what happens tomorrow
Reply With Quote
  #12  
Old 2 Weeks Ago -
MotoUp MotoUp no está en línea
BES Pro
Join Date: Nov 2006
 
Device: Storm 2
PIN: Ask me
Posts: 3,261
Trust Level: MotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp ExemplaryMotoUp Exemplary
Can't imagine it's an outage that has lasted since yesterday....I haven't seen any reports that have lasted that long...It has to be either provisioning or because of your bill. If they cut you off early, I'd make a fuss.
Reply With Quote
  #13  
Old 2 Weeks Ago -
luciferseamus luciferseamus no está en línea
Device Pro
Join Date: Apr 2008
 
Device: TOUR BABY!
Posts: 1,972
Trust Level: luciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplaryluciferseamus Exemplary
yeah good call!
I just hate dealing with those people.
Reply With Quote
  #14  
Old 2 Weeks Ago -
jasonring jasonring está en línea ahora
Stack level 4
Join Date: Aug 2008
 
Device: 8900
PIN: be kind
Posts: 986
Trust Level: jasonring Greatjasonring Greatjasonring Greatjasonring Greatjasonring Great
Hey Luc, Try Options/mobile network... See if the Data services are turned on.... If not, change it to on... If so, switch from automatically find network to manually scan for network. If that work, switch back to automatic when you're finished. :d I hope that works man!! If all else fails, switch phones with your room mate when she's not looking.
Reply With Quote
  #15  
Old 2 Weeks Ago -
jasonring jasonring está en línea ahora
Stack level 4
Join Date: Aug 2008
 
Device: 8900
PIN: be kind
Posts: 986
Trust Level: jasonring Greatjasonring Greatjasonring Greatjasonring Greatjasonring Great
Btw... I wasn't clear in my last post... If you have to manually scan for networks, ytou have to do that from manage connections.. I just assumed you already knew that......
Also, from the mobile network, you can ping your server using your ip or access point number... (Apn)... I dunno... I'm just brain storming. :s
Reply With Quote

Reply

Thread Tools