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upgraded my tour 9630 last week to the 5.0 and have been somewhat impressed with ... BlackBerry Tour forum

  1. #1
    MackDa600's Avatar
    MackDa600 no está en línea Stack level 2
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    16 new unopened mail items (icon not going away)

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    upgraded my tour 9630 last week to the 5.0 and have been somewhat impressed with it. however today, i did a bttery pull and upon restart the device shows the icon that i have 16 unread mail items. this is however not the case.


    what i have done so far to trouble shoot:

    pulled battery again

    did a mark prior opened in both the SMS and MAIL folders

    deleted all message from the device in both SMS/MAIL folder



    still nothing has changed, icon still there.



    any help?
    PIN: 30b44bcc

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Is it an e-mail messages icon or something else?

    Try this:

    1. Open a messages folder.
    2. Press the BB menu button.
    3. Scroll to and select Search.
    4. Change Service to All Services.
    5. Press the BB menu button again.
    6. Scroll to and select Search.

    See if that brings up any unread messages of some sort.

  3. #3
    MackDa600's Avatar
    MackDa600 no está en línea Stack level 2
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    pulled battery for a 3rd time and it erased them....
    PIN: 30b44bcc

  4. #4
    RogerG's Avatar
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    Quote Originally Posted by MackDa600 View Post
    pulled battery for a 3rd time and it erased them....

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