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Hi, I bought the rubberised case with extended battery and the 2.5 to 3.5 audio ... Smartphone Reviews forum

  1. #1
    vince1's Avatar
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    Thumbs up Seidio After Sales Care

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    Hi,
    I bought the rubberised case with extended battery and the 2.5 to 3.5 audio adaptor.

    This is not about how great they are but the wonderful aftersales service I received when I had an issue with the Audio Adaptor.

    I found no matter what I did I was only getting sound from one speaker. I email Seidio and they came back to me with suggestions. When I tryed them and they did not work they sent me a replacement FOC.
    Now the story does not end there. I went on holidays ( 3 wonderful weeks in Thailand ) and expected the unit to be waiting for me when I came back. It was not. I emailed them and they checked that the unit had being sent. They sent another to me seeing as I should have got the unit.

    It arrived today and works perfectly.

    This company is a joy to deal with and the products are great.

    A very happy customer.

  2. #2
    joewoo's Avatar
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    Re: Seidio After Sales Care

    I love siedio.. Good to hear..

  3. #3
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    Re: Seidio After Sales Care

    ~via BB (wap.pinstack.com)~good to hear. I love my seidio case/holster.

  4. #4
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    Re: Seidio After Sales Care

    I bought 2 clips that lost their swivel after several month but I haven't had any luck getting them replaced. Dang I only had them for a few months.
    "If you can't do it on one wheel, try harder!"

  5. #5
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    Re: Seidio After Sales Care

    Quote Originally Posted by kurrupt_1
    I bought 2 clips that lost their swivel after several month but I haven't had any luck getting them replaced. Dang I only had them for a few months.
    Kurrupt,

    I'm not sure what happened, but if you'll send me an email at forum@seidio.com with your information I'll make sure you're taken care of.

    Thanks,

  6. #6
    AndyR's Avatar
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    Re: Seidio After Sales Care

    i am planning on purchasing a product for my brand new pearl from Seidio
    I can order confidently now

  7. #7
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    Re: Seidio After Sales Care

    I'm patiently waiting for the new 8130 skinned holster to come out. It says that it's coming soon. Hopefully sooner than later. They appear to have a nice line of products. Good to hear that it doesn't end after the sale.

  8. #8
    vince1's Avatar
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    Re: Seidio After Sales Care

    I'm waiting for the 8310 to come out over here and ill be back on their website getting my extras from them.
    You get a great service from them.
    ~via BB (wap.pinstack.com)~

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