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They ended up sending me the right part for free with no questions asked. I ... Smartphone Reviews forum

  1. #16
    JustinHerrera's Avatar
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    Re: BlackBerry 8100 Pearl OEM middleplate w/chrome side rails from CNN

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    They ended up sending me the right part for free with no questions asked. I think it was just an honest mistake.

  2. #17
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    Re: BlackBerry 8100 Pearl OEM middleplate w/chrome side rails from CNN

    I ordered side rails and a phone tool from them on 9/5 they shipped on 9/7 and i recieved the correct parts on 9/12. So in 7 days and 2 of those being a weekend they did very well for me.

  3. #18
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    Re: BlackBerry 8100 Pearl OEM middleplate w/chrome side rails from CNN

    I ended up ordering my rails from them as well. Everything went smoothly and they arrived quickly!

  4. #19
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    Re: BlackBerry 8100 Pearl OEM middleplate w/chrome side rails from CNN

    Thanks guys for posting back. I know lots of stackers were excited to see these parts available and affordable - good to know that they appear to be reliable as well.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  5. #20
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    Re: BlackBerry 8100 Pearl OEM middleplate w/chrome side rails from CNN

    Definitely good to know they followed through and stood by their service. Thanks for keeping us updated.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

  6. #21
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    Thanks for the info. I, too, saw the ad and thought it was too good to be true. I have little chips out of the top of my siderails and need to replace them. The cheapest I had found them elsewhere was $65! Now that I know it's the real deal I'm going to order them now. You can't beat 20 bucks!! Incedentally, on youtube there's a video on how to take your Pearl apart to replace different parts. I love my Pearl!!!

  7. #22
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    I just ordered replacement parts for a Motorola Slver L6 because they were so cheap hope I get what I ordered I'll you all posted.

  8. #23
    VETT98's Avatar
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    THE place is the same where BB stuff is store and made,look at were things are made for the BB,
    cnn.cn./shop/ is a very good company,if u need their direct # its on there web page,the man who owns it it.
    STEVE CHAN
    Mike

  9. #24
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    This is a great company, I have only ever had one problem which was the wrong part sent. They immediatly rectified the issue as well as gave me a coupon code I could use on my next purchase. I have literally ordered thousands of dollars of parts from this company, it is very cheap and reliable.

    Always better to have too many spare parts than too few!

  10. #25
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    I ordered full oem housing for motorola slvr L6 and was suprised when the package came in the mail a week later. I got exactly what I ordered and what was in the pics on their website. It was all original and it all fit now I have a brand new cell phone.

  11. #26
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    I recieved two track balls and they work perfectly fine. one for me one for my friends pearl

  12. #27
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    Quote Originally Posted by Tha Big MP View Post
    Any updates on this? I am in the need for some new side rails and I was considering buying from CNN. After seeing what you received, I'm more than a little leery. I know that mistakes happen, but I’d be more confident if I knew they resolved your problem.

    Has anyone else been successful buying things from CNN?
    I just ordered a new keyboard and LCD Lens for my 8820 on Sunday 12/21/2008.
    Today it arrived (12/31/2008) perfectly as ordered! The Keyboard was 9.99 and the Lens was 2.99
    How can you beat that!!! I would definitely order from this company again...I may place another order right now!

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