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My New BB Bold keeps locking up and all I see is a white screen ... General Smartphones forum

  1. #1
    ndwgolf's Avatar
    ndwgolf no está en línea Stack level 2
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    White Screen

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    My New BB Bold keeps locking up and all I see is a white screen with a black bar (too small to read) saying something like app xxx no working or something like that........... any ideas how to fix this....It just did it again and the error is App 523
    Thanks
    Last edited by Lavagirl; 07-05-2009 at 02:51 AM. Reason: circumvention of language rule

  2. #2
    ndwgolf's Avatar
    ndwgolf no está en línea Stack level 2
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    I have pulled the battery........ in fact I find myself pulling the battery on a daily basis.............the reason I switched from the iPhone to the BB Bold was due to the iPhone locking up every now and then but this BB is crazy, looks like I will be putting the SIM back in the iPhone if I cant find a fix for this

  3. #3
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    I would try backing everything up and doing a full wipe. Then restore everything and see if that helps. Also check your memory.
    ~via smartphone mobile.pinstack.com~

  4. #4
    Lavagirl's Avatar
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    Sounds like whatever app you may have last installed
    is causing a boot error. I would either uninstall
    the last apps installed one by one to pinpoint the error
    or wipe and reinstall OS as suggested above.
    ~via smartphone mobile.pinstack.com~

  5. #5
    ealvnv's Avatar
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    ^^^try her suggestion that should help to figure the error out
    ~via smartphone mobile.pinstack.com~

  6. #6
    dgburns's Avatar
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    Well, you installed some app or theme or something that is incompatible. So as said, start uninstalling stuff or wipe and start over.
    ~via smartphone mobile.pinstack.com~

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