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Does ANYONE know how to contact these people? Every time I try and go to ... C Spire/Cellular South forum

  1. #1
    N8DBB's Avatar
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    Digicel

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    Does ANYONE know how to contact these people?

    Every time I try and go to one of their sites (jamaica, Turks, El Salvador, etc) I keep getting:

    HTTP 403 FORBIDDEN:
    This website declines to show this webpage

    Anyone have an email address? CSR #? ANYTHING?

  2. #2
    hayden's Avatar
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    Re: Digicel

    I use to work for them. PM or PIN me.

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    Re: Digicel

    BBM Sent.

    So I was able to find a # for them, their CSR number.

    1st. U call and their menu doesn't recognize the prompts you're pressing.

    Then, you press 0 about 20x in a row and it says let me transfer you to someone.

    Now THIS is where it gets good.

    Someone comes on the line and says "thank you for calling digicel customer support, how may I help you? Thank you for calling digicel customer support, how may I help you? I am sorry customer, but I am unable to hear you. Please try again later" and hangs up.

    Its a freakin recording! And I know this because I did it 5x in a row and no way I get the same csr rep with the same voice talking at the same speed.

    Does this company even exist?

    And I thought CINGULAR csr was bad.
    ~via BB (wap.pinstack.com)~

  4. #4
    kayos72's Avatar
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    Re: Digicel

    No offense at your issue but WOW!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  5. #5
    N8DBB's Avatar
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    Re: Digicel

    And it just gets better. This is the email that I just received from them also. Is it just me, or does THIS seem automated also, since I received it back exactly 1 hour after I sent it.

    My original email asked "how can I contact you via phone, as your websites will not load".

    Their email response:
    Good day valued customer.

    We appreciate your use of the service and thank you very much for bring this unusual error to our attention. Your issue has been noted and sent to the Technical team for investigation.

    Please try again in 24hrs.

    Regards,
    Remona



    Is this for real?!??!?!?!?!!
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  6. #6
    kayos72's Avatar
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    Re: Digicel

    keep us posted this is getting really good!LOL
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  7. #7
    sn1p3r's Avatar
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    Re: Digicel

    Lol doesn'T sounds good at all
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  8. #8
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    Re: Digicel

    Do you want the jamaica number I just access their website ?
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  9. #9
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    Re: Digicel

    did you get anywhere with this?
    contact me if u need any further assistance with contacting them...

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