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Options>Advanced Options>TCP>put "wap.voicestream.com" (without the quotations marks) in where it says APN.... C Spire/Cellular South forum

  1. #16
    EricaJ1073's Avatar
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

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    Options>Advanced Options>TCP>put "wap.voicestream.com" (without the quotations marks) in where it says APN.

  2. #17
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    Still no go

  3. #18
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    I just swapped SIM cards to my backup 7100t and the same result again. What's up with this????

  4. #19
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    Problem solved. Got the site working again.

    Put the following link in your browser and then after the homepage comes up, SAVE IT to your "BlackBerry Bookmarks" folder

    http://www.blackberry.com/mobile/help/default/

    That site WILL NOT WORK if the above link is missing or deleted from the folder.

  5. #20
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    ...it still doesn't work for me:
    I tried changing my APN to wap.voicestream.com (was orange.fr), but I still have the same message.
    I also tried hitting directly that url, but it gives me the same message...

    I actually get a HTTP 502 error when trying to reach any page from the "blackberry bookmarks" from the navigator

  6. #21
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    If you can't access anything from your bookmarks page then I would suggest using a different browser and if that doesn't work, getting a replacement BB.

  7. #22
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    to be precise: I can access almost every site from my browser, except the blackberry ones (such as mobile.blackberry.com), where it says :
    ==
    -----
    The BlackBerry HELP! website is designed for use with the BlackBerry browser. For more information about BlackBerry visit www.blackberry.com
    -----
    ==

  8. #23
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    I have exactly the same issue on T-Mobile in the UK with the googletalk download page and blackberry.com/mobile.

    T-mobile emailed me to say their isnt another browser for prosumer bb's at the moment.

    this doesnt sound right to me?

  9. #24
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    I agree. The Blackberry Internet browser instance from T-Mobile UK is called their 'web n walk' browser.


  10. #25
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    Hi All, Digitol here, I Can confirm that if you have the $20.00 blackberry data add-onn plan from Tmobile USA...you can get third party apps to access the internet simply entering in wap.voicestream.com in your blackberry's tcp setting. As posted above. Thanks for all the help! Now for the google spiders: Tmobiel T-mobile Blackberry 7105 Blackberry 7105t Opera mini connection setting solution found. Black Berry 71 Ok. Hope this helps!

  11. #26
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    Quote Originally Posted by motdiem
    Hi,
    I'm a newbie with blackberries.
    I have a 8700f with Orange (France) as the carrier.

    Using the built-in browser, I can go to websites (successfully downloaded google maps over the air), but I can't reach the blackberry help or the mobile.blackberry.com domains - instead I get the following message:

    -----
    The BlackBerry HELP! website is designed for use with the BlackBerry browser. For more information about BlackBerry visit www.blackberry.com
    -----

    What am i missing or doing wrong ?

    Thanks for your help
    Hey,

    I am using the 8700f on Orange in the UK and have exactly the same problem. I am not using BES and when I spoke to Orange they thought that the 8700 only had the WAP browser and didn't come with the BB Internet Browser. I have downloaded opera and still cant access the bb mobile site. Still at least we have the zen theme preinstalled.

  12. #27
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    Hi folks

    new to the forum, hello & thanks in advance. I've had the same problem and Orange are tellimg me that "I've been put on the wrong data tariff...phone 345 tech support on Monday to sort it out..."! (oh well another hour or two of waiting for them to answer:cry: )
    Still I think this might explain the difficulties described above.

    Cheers

    Rob

  13. #28
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    robday, Welcome to PinStack.

    Let us know how it goes with this.

    Rcbjr.
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    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  14. #29
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    Thanks for the welcome!

    Solution:

    Access the site on a mac/pc and email yourself the download link when you've paid!

    kind of defeats the object doesn't it

  15. #30
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    Re: Can't Access BlackBerry Help or mobile site from 8700f/Orange

    robday,

    Are you saying that you don't have a Blackberry Data Plan? To get them free you have to install them OTA, to do that you need the Blackberry Data Plan.

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