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I don't know if others have experienced this before and if so, please help me ... C Spire/Cellular South forum

  1. #1
    justinadams4196's Avatar
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    BlackBerry Messenger Issue

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    I don't know if others have experienced this before and if so, please help me out.

    I can neither send nor receive contact requests on BlackBerry Messenger. I've tried with two different people and I get nothing. It just says pending, although they never receive the request. Any input would be appreciated.

  2. #2
    BES Noob's Avatar
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    Got a few questions for you just so I can get an idea how you are doing these requests?

    1. Are you requesting or they reqeusting you? or both and you're are not able to get it out of pending.

    2. Are these people you request are they in your address book and did you put their pin numbers in the edit info?

    3. Are you requesting by pin or by email or both?

  3. #3
    justinadams4196's Avatar
    justinadams4196 no está en línea Stack level 2
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    I've only requested by PIN and yes they are in my address book.

    I tested requesting by my own PIN and I received it. I don't know, maybe its their messenger.

  4. #4
    BES Noob's Avatar
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    Have you tried having them try to add you? I have ran into your situation sometimes and had to end up having the other user add me in order for it to go through.

  5. #5
    justinadams4196's Avatar
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    Actually it has to be their messenger.

    I just added three other people.

    Thanks for your help though.

  6. #6
    moderncowboy's Avatar
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    Justin have them try to delete and resend the BBM service books and see if that fixes it for them. My Curve did thid when I first got it.~via BB (wap.pinstack.com)~

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