Results 1 to 3 of 3

ITS A MYTH! They don't exist, I was just on hold for 70 minutes, yes ... C Spire/Cellular South forum

  1. #1
    CashCrandle's Avatar
    CashCrandle no está en línea Stack level 2
    Join Date
    Aug 2007

    Thumbs down Alltel customer service?


    ITS A MYTH! They don't exist, I was just on hold for 70 minutes, yes thats 1 hour and 10 minutes before i decided to hang up. I searched the gps problem on alltel over google and allot of people are having it. But some aren't, so I don't know, but I can only imagine alltel's phones are getting blown up. So I should try to get ahold of someone in the cancelation department, just to talk to a human, and if they try to transfer me I'll swear revenge on them and their family.

  2. #2
    Prorock's Avatar
    Prorock no está en línea Stack level 3
    Join Date
    Jul 2007

    Re: Alltel customer service?

    I have been there with AT&T and feel your pain. That's why I joined Pinstack. I think this is a problem that all carriers seem to have though. If you get hold of an actual person... BRING THE PAIN! Good Luck.

  3. #3
    KalebsDad78's Avatar
    KalebsDad78 no está en línea Device Pro
    Join Date
    Jun 2006
    Just Ask

    Re: Alltel customer service?

    Hey Cash,

    Sorry you had such a bad experience with Alltel. I have been with Alltel for years and rarely ever had a problem with their Customer Service department as it relates to an extended hold time. The longest I have ever waited when I had a personal account was about 20 or minutes which is manageable to me. Now that I am a business customer, my hold time is less than 5 minutes. I work in the 9-1-1 industry so I'm not affiliated with Alltel in anyway so just to throw that out there.

    I have never had issues with Alltel service either so one bad experience hopefully doesn't ruin it for you.

    Good luck in the future...
    New User? - Read the NEW USERS GUIDE

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts