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Is there a manual option to the thumbwheel and is there a remedy for the ... Networking with PinStackers forum

  1. #1
    chascurrie's Avatar
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    Thumbwheel unresponsive

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    Is there a manual option to the thumbwheel and is there a remedy for the thumbwheel being unresponsive?

    CC

  2. #2
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    Welcome to PinStack! Which device to you have? Sometimes if you push down firmly while turning the wheel (or trackball, depending on your device), that will loosen things up a bit.

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    Thanks for the quick reply. It is a Curve. Only used by children. I understand there are two types and not sure how to distinguish. The battery is a C-52 marking. I only called it a thumbwheel because I thought I saw it referred to as such. It is the scrolling button from what I can tell and my daughter has been told everything from battery removal to witchcraft. Are there not any manual options just in case this button stops working? Just like a t.v. that needs a remote, you'd like to know you have a back-up method.

    Thanks
    Charlie

  4. #4
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    Okay, so it has a little ball in the middle of the device.....It's called a trackball. Older models of BlackBerrys had a trackWHEEL on the side of the device.

    I have never done this myself, but you can remove and clean the trackball, or replace it completely.

    Here are a couple of videos I found on cleaning:




  5. #5
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    Another video on how to replace:



    Depending on where you live, you can get the trackballs in various places.

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    The location is the same, but it really is more of a square button with slightly rounded corner. Black plastic in the middle and metal around the entire thing.
    Thanks for the huge effort.

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    Ah, it's a trackPAD then. Newer device.

    So have you tried the battery pull method? Tends to solve many niggling issues like that. With the device powered ON, remove the battery for a couple of minutes then reinsert the battery.

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    Was the device exposed to any moisture? If it was used outside in the rain, with wet hands or wet hair, or near a steamy shower, it could have moisture damage.
    Laura

    Follow me on Twitter @lak611

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    The trackpad stopped working in mid-use. Never been exposed to moisture. Stopped dead and we will niggle and report back?

    Seriously no alternate method to scroll?

  10. #10
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    How long have you had the device? They have a 1 year warranty.

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    Try a battery pull and if that does not work then a factory reset but back up all your important data first...and welcome to pinstack

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    One year and one day. Just kidding.
    The niggling worked...the battery stayed out for a couple hours and now the Blackberry is working like a charm. Thanks a lot.

    Charlie

  13. #13
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    Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Battery pull can solve many of BlackBerrys little mysteries. Should always be your first line of defense. PinStack after that.
    jfcooley and lak611 like this.

  14. #14
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    Quote Originally Posted by RogerG View Post
    Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Battery pull can solve many of BlackBerrys little mysteries. Should always be your first line of defense. PinStack after that.
    When I used BlackBerry, the first thing I did when I had any problem was pull the battery.
    Laura

    Follow me on Twitter @lak611

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