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Oh and none of my colleagues in my office seem to have noticed any similar ... Networking with PinStackers forum

  1. #16
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    Re: T-mobile London and the south east issues

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    Oh and none of my colleagues in my office seem to have noticed any similar problems. We're all on the same business account, although each line has a separate plan.
    Having said that, I'm probably the heaviest user in my office.

  2. #17
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    Re: T-mobile London and the south east issues

    Quote Originally Posted by issy2772001
    Dan if you have time tomorrow, can you also ring t-mobile as we all are as we all have the same problem. Then they may start to take it more seriously.

    thanks Angelina
    I've actually been speaking to T-Mobile all week last week. One of their reps is meant to call me back tomorrow, so I'll tell him that I'm not alone.

  3. #18
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    Re: T-mobile London and the south east issues

    I just spoke to webcash on the phone and as we tried to email and now are also having the same problems as you. Thats strange about your colleagues but i wonder if they are going to start encountering more problems. Its too much of a coincidence that 5 of us have the same problems with messenger and that they began around the same time.
    Hopefully, there will be others and we can sort it out.

  4. #19
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    Re: T-mobile London and the south east issues

    Yes, I have also. The man I spoke to was very nice but had little knowledge of bb and his colleagues had all gone home. Peter had someone ring him back and fob him off originally that it couldnt be their problem as there would have been other complaints. Clearly, they did have other complaints lol

  5. #20
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    Re: T-mobile London and the south east issues

    I just hope I haven't jinxed your units...
    Are you running BIS? If so, are you running an instant email address?

  6. #21
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    Re: T-mobile London and the south east issues

    Yes, Peter and I certainly are. I am having trouble on my instant and my other email now. I just received one Peter sent me 50 mins ago. Nothing instant about that lol

  7. #22
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    Re: T-mobile London and the south east issues

    Here's a link to the other thread I started.

    http://blackberryforums.pinstack.com..._t_mobile.html

    I have just tried something that seems to help, although I would like to see how it works tomorrow... But I've deleted the Instant Email address on BIS and re-created it. At this minute, my blackberry seems to be working again.

  8. #23
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    Re: T-mobile London and the south east issues

    Yes , we are both running BIS and have instant e-mail accounts.

  9. #24
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    Re: T-mobile London and the south east issues

    i think Peter tried that and it worked for a little bit and then stopped again. I hope yours keeps working.

  10. #25
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    Re: T-mobile London and the south east issues

    And down again!!! Raaaah this is driving me nuts...

    Let's get on T-Mobile's case then!

  11. #26
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    Re: T-mobile London and the south east issues

    I know it is really frustrating because each time you think its working again, it goes for a few minutes and then stops. I'll call tomorrow and hopefully we will all have good news tomorrow.
    Night night

  12. #27
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    Re: T-mobile London and the south east issues

    I think its important we all keep on the case t mobile did give me a referance number of the problem so if i can remember where i put it then i will post on here so that when everyone else calls they can also mention it .

    Peter

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    Re: T-mobile London and the south east issues

    I have spoken today with t-mobile and the man looking after my problem is called Ian Bradshaw.The issue has a referance number of 1941957 .Perhaps it would be helpful if everyone quoted this when they called up T-mobile so that they start to become aware of the problem as a whole rather than tiny individual issues

    Peter

  14. #29
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    Re: T-mobile London and the south east issues

    Is it me, or has service improved today?

  15. #30
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    Re: T-mobile London and the south east issues

    It must be you because mine is as useless as ever

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