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Hi! Love my BB 8900, but by battery drained last night, and when I charged ... Networking with PinStackers forum

  1. #1
    bjskau's Avatar
    bjskau no está en línea Stack level 1
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    Question reload software

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    Hi! Love my BB 8900, but by battery drained last night, and when I charged it up, it just states to reload software 552. What am I suppose to do now?

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Welcome to PinStack, bjskau! Sorry to hear you're having issues with your device.

    You'll need to download and install the latest OS for your device onto your computer. Do you have Desktop Manager installed? If so, does DM recognize your device when it's plugged in?

    If DM recognizes the device, you should be able to reload the OS through DM, or by using the Loader.exe executable that comes with the OS software. You'll find it in C:\Program Files\Common Files\Research in Motion\AppLoader. The executable is towards the top of the list and it has a little phone icon by it.

    Post back of you need further instructions.

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