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Hello All! I'm using the 8703e from Verizon. This is my second BB, and I ... Networking with PinStackers forum

  1. #1
    vadudeindc's Avatar
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    Question Problem with opening attachments from e-mail

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    Hello All!
    I'm using the 8703e from Verizon. This is my second BB, and I haven't experienced this problem...

    But when I try to open attachments from my e-mails, I get an error message that says, "Unknown Error". That's when I try to open any file: .jpeg, .doc, .ppt, etc.

    Can anyone help?

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    Rcbjr's Avatar
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    Re: Problem with opening attachments from e-mail

    vadudeindc, Welcome to PinStack.

    Have you tried a Cold Reboot (Battery Out, wait 15-30 sec, Battery Back in)? Sometimes that will help clear things up. Also Check the Options/Advanced Options/Applications and see if you have an entry for Blackberry Attachment Service. Otherwise you might have to reload the OS. Let us know if there is anything we can do to help with your BB.

    Rcbjr
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