Welcome to the Stacks. I think you'll find lots of support here on the Stacks!
It was great to find this site as Blackberry support sucks (actually, it's non-existent so I guess in their minds it's perfect.) And the manual is written by dummies for dummies. It never answers the questions you're looking for, and at the end of each section the "related topics" refers you to what you just read or the very next paragraph. Duh.
But now that I have vented against RIM, the Blackberry itself has some extremely intelligent and cool features, and while I miss some of my Treo capabilities, the Blackberry idiosyncracies are worth putting up with if email is important to you.
I miss the speed dial buttons (speed dial keybaord assignments just aren't as useful - who can remember 26 assignments?), the handling of call waiting/multiple calls is abysmal, and email sync doesn't work as advertised. But overall it's still better than the Treo - at least it doesn't reboot itself all the time
Welcome to pinstack!
Dont get me started on BB support!!
half of the time i get the phillipines.
and if they cant help me out they say.. "is there anything else that i can assist you in?"
im like.. wtf? hek no! just transfer me!!!