Results 1 to 10 of 10

Hi People, Hope all is well, I have a Blackberry 7730, but the version is ... Networking with PinStackers forum

  1. #1
    Phil1's Avatar
    Phil1 no está en línea Stack level 2
    Join Date
    Sep 2006
    PIN/ID
    201742D5
    Posts
    65

    Question Hi, can't seem to upgrade the software

    Advertisement



    Hi People,
    Hope all is well,
    I have a Blackberry 7730, but the version is running on a 3.7 I have downloaded the lastest handheld software (4x) but when I load the appliaction loader and click next to upgrade the the handheld software nothing upgrades no messages, nothing, the only messge that comes up is there is no software, but I have check in the 'help' part and gone to 'about desktop manager' then 'device software' and the software is installed on my computer.
    I am now confused
    Any help would be so grateful.

    Many Thanks

    Phil1

  2. #2
    EvolutionCSR's Avatar
    EvolutionCSR no está en línea Stack level 5
    Join Date
    Mar 2006
    Posts
    1,711

    Re: Hi, can't seem to upgrade the software

    ~via BB (wap.pinstack.com)~You said you downloaded it but have you installed it on your computer, and do you have the latest desktop manager?

  3. #3
    Phil1's Avatar
    Phil1 no está en línea Stack level 2
    Join Date
    Sep 2006
    PIN/ID
    201742D5
    Posts
    65

    Re: Hi, can't seem to upgrade the software

    Hi,
    Yes, I have installed it on my computer and I have also installed the lastest desktop manager,
    but, as yet; no joy.

  4. #4
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Hi, can't seem to upgrade the software

    Phil1, Welcome to PinStack. Did you Install both into the default locations when asked or did you change the Paths? Did you actually run the OS Download exe? If so, Try an new download and install of the OS software, it sounds like DM is not recognizing it. Also try connecting your BB to your PC before opening DM.

    Hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  5. #5
    Phil1's Avatar
    Phil1 no está en línea Stack level 2
    Join Date
    Sep 2006
    PIN/ID
    201742D5
    Posts
    65

    Re: Hi, can't seem to upgrade the software

    Thank you.
    I have re-installed the software and tried everything now, but the same problem seems to occur..
    Not sure what route to take.......

  6. #6
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Hi, can't seem to upgrade the software

    Try this Look in the C:\Program Files\Common Files\Research In Motion\AppLoader folder for a file call vendor.xml and delete that file. Then try to reload the software.

    Hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  7. #7
    Phil1's Avatar
    Phil1 no está en línea Stack level 2
    Join Date
    Sep 2006
    PIN/ID
    201742D5
    Posts
    65

    Re: Hi, can't seem to upgrade the software

    Thank You, I will give that a go

  8. #8
    cp6169's Avatar
    cp6169 no está en línea Device Pro
    Join Date
    Mar 2006
    PIN/ID
    3056468b
    Posts
    14,661

  9. #9
    Phil1's Avatar
    Phil1 no está en línea Stack level 2
    Join Date
    Sep 2006
    PIN/ID
    201742D5
    Posts
    65

    Re: Hi, can't seem to upgrade the software

    Thank you so mucj 'Rcbjr' **-- IT WORK --**
    Now all I have to do is unlock the phone and thats it.
    Thank you.

  10. #10
    Phil1's Avatar
    Phil1 no está en línea Stack level 2
    Join Date
    Sep 2006
    PIN/ID
    201742D5
    Posts
    65

    Re: Hi, can't seem to upgrade the software

    Hi 'cp6169'
    Thank you for your greeting
    hope all is well..

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •