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whats up everyone I"m trying to remove a JVM Error 102/Reset message from my BB ... Networking with PinStackers forum

  1. #1
    MeleciaW's Avatar
    MeleciaW no está en línea Stack level 1
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    hi

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    whats up everyone I"m trying to remove a JVM Error 102/Reset message from my BB 8520, can anyone help

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Hi Melecia! Welcome to PinStack.

    I'm afraid you are going to need to reload the OS on your 8520. Please use the following instructions:

    Download an app to your PC called BBSAK (BlackBerry Swiss Army Knife). You will use this to wipe the OS from your device. You can get it here: www.bbsak.org


    Download the most current OS for your device. If you need help with finding this, please let us know.


    Connect your device to your PC and launch BBSAK. It will ask you for a password. If you don't have one set for your device, just click OK.


    Choose the option to Wipe Device. When completed, you will be left with a white screen and an app error 507, which means the wipe was successful.


    Disconnect your device.


    On your PC, navigate to C:\Program Files\Common Files\Research in Motion\AppLoader. Delete the file at the bottom called vendor.xml.


    Connect your device.


    In that same folder as above, there's an executable file called Loader (has a little phone next to it). Double click on that and it will start loading your OS.

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