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Hi all I have bb messenger and aim messenger(ramble) on my nextel 7520. I have ... Networking with PinStackers forum

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    eddie8's Avatar
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    Help Please-got charged for text messages

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    Hi all
    I have bb messenger and aim messenger(ramble) on my nextel 7520. I have the unlimited data plan. I was charged for 200 text messages but don't understand why if I have the unlimited plan(which states sms messages included) and I don't know if it is bb messenger or aim that's charging me. Any help would be appreciated before I call nextel and rant. Thanks for all help.

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    Re: Help Please-got charged for text messages

    My guess is that it's AIM not BB messenger. I'm pretty sure though that the unlimited plans don't include text messages. I might be wrong. I'd check your bill or contract
    hope that helps

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    Re: Help Please-got charged for text messages

    If you have the unlimited data plan with Nextel you are charged for sms and mms, they are not included. Any kind of messenger is charged using data, not messaging. Simply call customer care and ask them what the charges are for, they can tell you. Call this #18662751072.

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    Re: Help Please-got charged for text messages

    It's definately not BB Messenger, which uses the RIM Data network PIN to PIN function. But one question, were you charged for a 200 message Feature or was it an additional per message charge for 200 individual text messages. Don't know about Sprint/Nextel, but most carriers don't include SMS with their Blackberry Data Plans, but use an addon feature, and 200 messages is a common breakpoint amount. If it's the case of the 200 messages/month feature and you don't use Texting call you carrier and have them remove the feature.

    Hope this helps.
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    Re: Help Please-got charged for text messages

    thats odd because ramble and bb messenger use data - so as mentioned above i would call your carrier and see whats up
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    Re: Help Please-got charged for text messages

    So I guess I will get charged for Google Talk too then......
    until I sign up for unlimited text messaging through Tmo......something I need to think about........
    Deucedst

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    Re: Help Please-got charged for text messages

    deuce, I'm pretty sure google talk on the BB uses Data, not SMS. Not positive, as I don't use it, but from what I've read about trying to get the APNs right on some carriers, it would be data. Again, I don't know if there is a SMS version of Google Talk, so you might check in to it.

    Hope this helps
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    Re: Help Please-got charged for text messages

    If its anything like tmobile then sms is not included...
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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    Re: Help Please-got charged for text messages

    Those text, mms, sms will be a separate add on feature.............call CS and act dumb about it and maybe at the same time purchase the cheapest add on messaging to show good faith and maybe they credit you for 200 x .10 = $20

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    Re: Help Please-got charged for text messages

    Well I talked to a customr service rep from Nextel via email and he said even with the unlimited data plan for the blackberry that text messaging is an extra cost.You have to add it to your plan.Bummer.Live and learn i guess. I will just have to be careful on how many times I use the bb messenger and aim.

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    Re: Help Please-got charged for text messages

    Sorry, that stinks...
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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    Re: Help Please-got charged for text messages

    I was under the impression that there were, I believe, 300 messages included in the Unlimited Data Plan. I guess I'm wrong.


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    Re: Help Please-got charged for text messages

    Again BB Messenger does not use SMS. It is Data. It requires a Blackberry Data Plan to work and is BB to BB only. Don't worry about BB Messenger adding to you SMS bill. That said, If you are using the SMS Version of any other IM app, if it checks your buddy list for changes periodically, those checks probably take at least one message.

    Hope this helps
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