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  1. #1
    bigbadbrahim's Avatar
    bigbadbrahim no está en línea Stack level 1
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    Can't add contacts in messenger

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    Hey all! New Tmo customer here with my fancy new 8100! I love it!

    Having a little problem adding contacts to BB Messenger. I click the BB Messenger icon to go to the app. While in it i click the menu key, then select Add a Contact. It then takes me to my address list, i select the contact I want and it shows me their mobile number. I click the menu key again and it gives me an option to "Send to Messenger Contacts". I click that and it gives me a pop-up screen that says "Select a Contact" but in the list below it it just says *Empty* and if I click anything it just cancels.

    Am I going about this the wrong way? Let me know if you have any suggestions.

    Thanks much and excited to be here!

  2. #2
    Lewis's Avatar
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    Re: Can't add contacts in messenger

    ~via BB (wap.pinstack.com)~

    You can only add contacts to BB Messenger for whom you already have an email or PIN entered into the address book.

    If the contact doesn't have either of those, you can't send an invitation.

    Finally, you can only chat with other BB users by using their PIN.

  3. #3
    Rcbjr's Avatar
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    Re: Can't add contacts in messenger

    bigbadbrahim, welcome to PinStack,

    Here are the steps that will work if you don't have an address book entry with the persons PIN or Email.

    1. Open the menu from the contacts page of BB Messenger
    2. Select Add Contact
    3. Scroll up to the top of the Contacts List until you see [Use Once]
    4. Click Trackwheel or do the equivalent on the Pearl
    5. Select either Request by Email or Request by PIN
    6. Enter the blackberry email address or the PIN, which ever is appropriate.
    7. Open the Menu
    8. Select Continue


    This should work.

    Rcbjr.
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  4. #4
    SuzzyP's Avatar
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    Re: Can't add contacts in messenger

    Hey Bigbadbrahim, welcome to Pinstack. Hey post here and let us know if the info rcbjr gave you works out... Then pin one of us and test it out.... Were here to help you in any way we can....
    SP[B]
    Sportin a kBerry Curve

  5. #5
    cashis's Avatar
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    Re: Can't add contacts in messenger

    ~via BB (wap.pinstack.com)~wat up I'm new to this and tha whole BB messenger thng but I got a request frm someone I kno and I accepted there request then it said it was authorized but then they never showed up on ma contact list does anyone kno y

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    Anela808's Avatar
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    Hi steve. I have this prob too. Try doin a battery pull, if the name contact still isn't there after that then I just add the contact on my end (if u know their pin).
    See above posts if you're not sure how to add a contact.

    Hope this helps!

    By the way, welcome to the stacks! Enjoy n don't b afraid to ask questions.

  7. #7
    cellboy42's Avatar
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    Re: Can't add contacts in messenger

    I have my buddies pin from tmobile. When I add him it never delivers to his pearl.I have Verizon.~via BB (wap.pinstack.com)~

  8. #8
    LaTuFu's Avatar
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    Re: Can't add contacts in messenger

    Quote Originally Posted by cellboy42 View Post
    I have my buddies pin from tmobile. When I add him it never delivers to his pearl.I have Verizon.~via BB (wap.pinstack.com)~
    Sometimes, if you add directly from BBM using the "use once" function, for some reason it doesn't work. I have had to add someone to my address book as a contact, enter their PIN in the PIN field, then go back into BBM and select them from the address book in order to add them. You might want to give that a try.

    The other issue might be if you or your buddy are on a BES. Some corporate IT policies block PIN messaging functions.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

  9. #9
    cp6169's Avatar
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    Re: Can't add contacts in messenger

    Make sure both parties have a data plan. The other day I was sending a request and the other person wasnt getting it, then I asked them if they had a data plan.....DUH!

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