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  1. #1
    escs's Avatar
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    back up help

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    I can't open files I have back- up on my computer. It asks what I want to open the file with? Can anyone help me????

  2. #2
    EvolutionCSR's Avatar
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    Re: back up help

    So I take it you have a BB back-up on your computer? are you trying to restore your device? you need to open it with the Desktop Manager's backup and restore feature.


  3. #3
    pentacle's Avatar
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    Re: back up help

    I think you need microsoft express to use "desktop manager" usually if a computer asks "what program do you want to use to open this file", means you don't have the program. That MIGHT be the problem

  4. #4
    escs's Avatar
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    Re: back up help

    Is this outlook? i just got my laptop out of service and have not set up outlook again, but I think I can if especially if that is the problem. I am just worried about losing everything since my bb has become my personal assistant. Thank you.

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    Rcbjr's Avatar
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    Re: back up help

    escs, See the response in this post, from your question in the other thread on backup and restore.

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  6. #6
    escs's Avatar
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    I was under the impression that I would be able to view my address book, calender etc on my lap top. I now have outlook working but I still cannot get the back up files to open.

  7. #7
    StaceyRVC's Avatar
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    ~via BB (wap.pinstack.com)~ you can't open them on the pc. There might be a program that you can download to view what is in the backup files

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