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I have problem accessing my BB bold 9700 from my laptop. When I click the ... Networking with PinStackers forum

  1. #1
    olutayor's Avatar
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    access to BB from PC

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    I have problem accessing my BB bold 9700 from my laptop. When I click the icon F: it ask me to insert CD. Pls assist.

  2. #2
    RogerG's Avatar
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    Have you tried rebooting your laptop? Sometimes the USB ports need to be reset. Give that a try and let us know how it goes.

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    That's a good idea sometimes I just have to pull the USB and re-insert in the laptop and my device which is the bold as well

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    olutayor's Avatar
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    Quote Originally Posted by RogerG View Post
    Have you tried rebooting your laptop? Sometimes the USB ports need to be reset. Give that a try and let us know how it goes.



    I have been rebooting my laptop everyday that I use it. As a matter of fact, I have never been able to view files on my BB via laptop since I started using it over 6 months ago. I initially thought it was not possible because I backed up my bb every week using the same laptop via desktop manager. I even use another laptop alternatively but same result. I don't know what to do.

  5. #5
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    Make sure your settings are correct on the device to enable Mass Storage Mode.

    This article should be of assistance with some options.

  6. #6
    PapaMag's Avatar
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    ah good one Roger I didn't even think about the mass storage being enabled

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