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bigoh -- i would suggest going into control panel, uninstall the OS and reinstall it. ... BlackBerry News forum

  1. #91
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

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    bigoh -- i would suggest going into control panel, uninstall the OS and reinstall it. if it doesn't appear in control panel>add/remove apps, then you haven't installed it.

    did you install the OS to your PC? and run application loader? BEFORE trying to add more themes?

  2. #92
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    Quote Originally Posted by bigoh123 View Post
    hey cherri i need ur help pretty bad haha i have read everything u can think of on these dang forums and i still cant get my themes loaded on my black berry 8310. i downloaded the os software and then i downloaded the dm that came with my black berry and followed all ur steps and still couldnt get it to go threw. keeps sayin the same thing"apps are not found" or somethin along those lines and im kind of lost because ive read every thing u have put out and followed the steps so maybe im messing up along the way who knows! anything u can suggest u seem to be the main problem solver around here) please help! or maybe u can break down for me one more time step by step for the dumb people like me!jk
    Are you sure you d/l ed the OS for the 8310 and not any other model (just making sure). Also after you d/l it, you have to run it. Then delete the vendor file before connecting your phone to the DM.

  3. #93
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    hah yea i did everything u told me to do! ok lets see the only way i can see gettin threw this is if u tell me where to get the os software that i need (like a link ) and u want me to remove my dm right completely??? and then re-install it ??? ok i can do that i just need the link or can i used the cd it came with? oh yea and one more thing i think im gettin confused about deleting the vendor before i plug my device in i dont know how to do that haha sorry i know im a horrible rookie! thanks alot for all ur help seriously!

    -oscar-

  4. #94
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    ok, don't removed DM ...

    only UNINSTALL the OS...if you do not see it in control panel>add/remove programs, then you did not install it. go back to where you saved it originally and double click the file to install it to your PC.

    be back with links and instructions.

  5. #95
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    Don't worry bigoh I can't get it to work either. Altough I'm not sure that is very comforting. What I have done is d/l ed the newest 8310 OS and also the latest DM once those two downloads were complete I uninstalled my old DM and installed the new DM then I installed the new 8310 OS on my PC once that was complete I delted the vendor file then finally connected my BB to my usb and let it set up for about 20 minutes or so. Now everything works right except for the fact I still can't upload themes. I guess I will just have to stick to OTA downloading. Considering this has already taken a lot of time to be exactly where I was before I started.

  6. #96
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    haha crap i already removed the dm ahhhh sorry! ok and what would it say if it was in the control panel? the os that is! hey do u have aim by chance maybe i can talk to u on there if its eaiser to break it down!

  7. #97
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    HEY EVERYONE WHOS STILL HAVING PROBLEMS WITH THE 8320 or 8310, JUST DOWNLOAD DM 4.3 from RIM. that simple. no SERVICE PACK 2

  8. #98
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    yea i here ya carm that sucks sorry to hear that if i find anything out ill let ya know!

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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    haha right its either that or there horrible with computers sorry like me!

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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    hey im tryin to uninstall the 4.2 version off my pc and its taken about 8 to 10mins now is that normal pirate?>

  11. #101
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    BACK UP YOUR BLACKBERRY FIRST AND FOREMOST!

    1) download the OS from here:
    https://www.blackberry.com/Downloads...70A3A6658DFDD5
    when its finished downloading it will ask you to run the file...if it doesn't, go back to where you saved it and double click the file to download/execute the file.
    2) when its done it will ask you to open DM...click NO
    3) go here and delete the vendor.xml file
    C:\Program Files\Common Files\Research In Motion\AppLoader
    yes, physically click the file (once) and hit the delete key and choose yes
    4) plug bb into usb cable
    5) open desktop manager
    6) double click application loader (you WILL be prompted to upgrade your OS because i have given you the link to the LATEST OS) click yes and choose to automatically back up files
    7) click next until the wizard is running.

    expect 30 mn to an hour for this to take...

    report back, please

  12. #102
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    and yes, you should all be using either Desktop Manager 4.2 sp2 or 4.3

  13. #103
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    k will doo thanks agian cherri

  14. #104
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    I give up!!!!! I followed those steps exactly and everything went exactly as you outlined it except when i got to step 6) double click application loader (you WILL be prompted to upgrade your OS because i have given you the link to the LATEST OS) click yes and choose to automatically back up files...it didn't prompt me to do anything it just did a normal sync and when it was done I opened app loader and it was just like any other time. And yes I did uninstall the wireless OS from controll panel before i started the process.

  15. #105
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    Re: New 8310/8320 Owners: Can't load apps/themes with Desktop Manager?

    quick question carm because it seem like ur ahead of me haha um when i download the os software i know its going to be the 4.3 version but i just uninstalled my dm and i need to download a new one can u give me a link where i can get that please! thanks

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