IBM has been offering BES solutions for businesses, including management and support, but until now ... BlackBerry News forum
IBM Announces Fixed-Cost BES Solutions
IBM has been offering BES solutions for businesses, including management and support, but until now it has had no standard pricing, according to Dan Papes, vice president of IBM Mobile Enterprise Services. That's changed however and businesses now know up front just how much they're going to pay per user.
The services offered by IBM include system management, secondary end-user support, integration with corporate back-end systems, and monitoring services. Depending of course on the type of support needed, businesses should expect to pay between $15-18 a month, per user. Papes says he believes this will reduce the overall cost of ownership of the service from 15-30% for most businesses. "They look at deploying another 5,000 BlackBerrys to their field force and they're not sure what it costs them. We can tell them what it will cost," Papes said.
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FYI, just make sure you spell ouy what you want them to do and what you want control over. They told use that they were going to remove the Windows Admins Accounts from our own servers and keep us off of them. There attitude when designing solutions or how it is done is not very customer friendly. I was told by them that I did not know what I was doing then 15 min later told they would love to have me on since I knew what I was doing. Gota love it.