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Question: Is it possible for me to sync my Blackberry 7100i with my ouitlook via ... BlackBerry News forum

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    Post How To Set up Bluetooth PC connectivity (Desktop sync)




    Question: Is it possible for me to sync my Blackberry 7100i with my ouitlook via blue tooth? I have it set up already with the blackbery software to syn when I plug it in but I cant figure out how to do it wireless. Thanks, Mike.


    Answer: Yes. If you have handheld OS version 4.1, on models such as the 7100i, 8700c and 7130e. Also, your PC must be running Microsoft Windows XP SP2 and the Bluetooth device should in Microsoft's approved list. Here's How To Set up Bluetooth PC connectivity

    Prerequisites

    • BlackBerry wireless devices with Bluetooth wireless technology
    • BlackBerry Desktop Manager 4.1 and later
    • BlackBerry Device Software 4.1 and later
    • BlackBerry Enterprise Server® 4.0 Service Pack 3 and later
    • Microsoft Windows XP Service Pack 2 (SP2) and later

    BlackBerry devices can use Bluetooth to connect to Desktop Manager using the Bluetooth link. When connected, all data is routed through the Bluetooth port.
    1) System Requirements

    To set up Bluetooth connectivity, you must meet the following system requirements:
    • Your computer must be running Windows XP SP2.
    • Your computer must be running the Bluetooth software that comes with Windows XP SP2
    • Your computer must be running Desktop Manager 4.1 or later.
    • Your BlackBerry device must be running BlackBerry device software 4.1 or later.
    • If you have an account on a BlackBerry Enterprise Server, it must be running software version 4.0 Service Pack 3 or later and the following IT policies must be set to FALSE (by the system administrator):
      • Disable Desktop Connectivity
      • Disable Wireless Bypass
      Note: The two policies are located in the Bluetooth Policy Group. The default setting for these policies is TRUE.
    • If your computer does not support Bluetooth, a supported Bluetooth Dongle can be used (DLink is not supported). For a complete list of supported Bluetooth transceivers, go to the Microsoft Knowledge Base and search for article 84183.
    • On the BlackBerry device, the Bluetooth Options screen must display Desktop Connectivity and Wireless Bypass in the Services list.
    • Your Bluetooth device must be paired with your computer.

    2) Verify That You Are Running Microsoft Bluetooth Software

    Windows XP SP2 comes with a generic Bluetooth device manager. Verify that you are running this program and not third-party Bluetooth software.
    1. In the system tray, double-click the Bluetooth icon.

      If the Bluetooth icon does not appear in the system tray, open the Control Panel and double-click Bluetooth Devices.
    2. If the Bluetooth Device window appears, then you are running the Microsoft Bluetooth software. Therefore, you meet the system requirements to set up Bluetooth connectivity.If the My Bluetooth Places window appears, then you are running third-party Bluetooth software (e.g. WIDCOMM). To meet the system requirements, you must uninstall this software.
      To uninstall third-party Bluetooth software
      1. In Control Panel, double-click Add/Remove Programs.
      2. Select the third-party Bluetooth software, then click Remove.
      3. Follow the on-screen instructions.
      4. Restart your computer.
    3. Once the Microsoft Bluetooth software is installed, display the Bluetooth icon in the system tray
      1. Open the Control Panel and double-click Bluetooth Devices.
      2. In the Bluetooth Device window, click the Options tab.
      3. Select the Show the Bluetooth icon in the notification area check box.
      4. Click Apply, then OK.

    3) Set Your BlackBerry Device to Discoverable Mode

    Complete the following steps:
    1. In device options, click Bluetooth.
    2. Click the trackwheel, then Options.
    3. In the Discoverable field, click the Space key until the field displays Yes.
    4. Click the trackwheel, then Save.

    4) Pair Your BlackBerry Device with Your Computer

    Complete the following steps on your computer:
    1. In Control Panel, double-click Bluetooth Devices. The Bluetooth Device window appears.
    2. Click Add. The Add Bluetooth Device Wizard appears.
    3. Select the My device is set up and ready to be found check box, then click Next. The Bluetooth software searches for any Bluetooth devices in the area that are discoverable.
    4. When your BlackBerry device is found, click on it and click Next.Note: If your device cannot be found, verify that you meet all the system requirements to set up Bluetooth connectivity.
    5. Select the Let me choose my own passkey option.
    6. Type a passkey in the field provided, then click Next. A message appears on your BlackBerry device prompting you to Enter passkey for <computer name>.
    7. On your device, type the same passkey that you entered in the previous step, then click the trackwheel.
    8. On your computer, when the Completing the Add Bluetooth Device Wizard screen appears, click Finish.

    5) Enable the Trusted Option for Your Computer

    By enabling the Trusted option, you will not receive a connection authorization message each time your BlackBerry device connects with your computer.
    1. In device options, click Bluetooth.
    2. Click your computer from the list of paired devices, then click Device Properties.
    3. In the Trusted field, click the Space key until the field displays Yes.
    4. Click the trackwheel, then Save.

    6) Configure Bluetooth on Your Computer

    Complete the following steps:
    1. Right-click the BlackBerry Device Manager icon in the system tray and select Properties. The BlackBerry Device Manager Properties window appears.

    2. Select the Enable Bluetooth Support check box. The Configure Bluetooth button becomes enabled. Note: If the Enable Bluetooth Support check box, or the Configure Bluetooth button are not enabled, see the Troubleshooting section below.
    3. Click Configure Bluetooth. The Bluetooth Configuration window appears.
    4. Click Add. The Add Bluetooth Device dialog box appears, displaying instructions on how to ensure that your device is properly set up.
    5. Click OK in the dialog box. The Add Bluetooth Device window appears with an animated flashlight indicating that the application is searching for your device. When your paired BlackBerry device is found, it appears as an icon in the dialog box.

      Note: If your device is not found, an unable to locate message appears. To repeat the search, click Search Again. If your device cannot be found, see the Troubleshooting section below.
    6. Select the device icon, and then click OK. The new device icon appears in the Bluetooth Configuration window.
    7. Click OK in the Bluetooth Configuration window. The BlackBerry Device Manager Properties window is displayed.
    8. After a few seconds, an entry titled Bluetooth - <Your PIN> is added to the Connection Settings list, in a Connected state.

    9. In Desktop Manager, in the Options menu, select Connection Settings. The Connection Settings window appears.
    10. In the Connection drop-down list, select Bluetooth-PIN: <Your PIN>.

    11. Select the Automatically switch from Bluetooth to USB when USB is connected check box, then click OK. The Desktop Manager status changes to Connected.

    Troubleshooting

    If the Enable Bluetooth Support check box and Configure Bluetooth button are not enabled on the BlackBerry Device Manager Properties window, your computer might not be using native Windows XP SP2 Bluetooth radio drivers. Verify that you are running the Bluetooth device manager that came with Windows XP SP2 (see the instructions above).
    If your device cannot be found on the Add Bluetooth Device window, your BlackBerry Enterprise Server might not have the proper IT policies enabled. Contact your system administrator to verify that the following IT policies are set to FALSE:
    • Disable Desktop Connectivity
    • Disable Wireless Bypass
    Note: These IT policies are only available in BlackBerry Enterprise Server 4.0 Service Pack 3 and later.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    This setup process is not working with my pc and my BB. I have an Acer C110 TravelMate Tablet Notebook PC. My PC and BB meet all prerequisites except the Enterprise prerequisite (I do not use the Enterprise option). I cannot get the BT icon to show on my system tray although my pc has BT capability. I get errors about discoverability and connection settings not being saved. Help?

    Last edited by EricaJ1073; 03-27-2006 at 10:45 AM.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    i want to try it on both my pc's. i have a dell xps and a dell inspiron 1000 laptop. should these directions work for both??

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    Also, I cannot get the PC and BB to pair up. Hydn, I just pinned u thru BB Messenger. When u get some free time, please help me with this.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    1 Add'l tip and 1 question:
    Tip: If my BB is already connected to another BlueTooth device (such as a headset), my BB can't be discovered by the PC (even with discoverable=yes). Telling the BB to disconnect from the device (headset) miraculously allows the PC to discover the BB and proceed with the configuration described in the How To Set up Bluetooth PC connectivity (Desktop sync) guide at http://blackberryforums.pinstack.com...ead.php?t=1374

    Question: Once properly configured, what behavior should I expect?
    My BB instantly synched with the PC via BlueTooth as soon as I follwed all setps in the guide. When I turned off BlueTooth on my BB to simulate leaving my desk and turned BlueTooth back on again, BB Desktop Mgr 4.1 was no longer able to connect to my device. I had to tell my BB to disconnect from my headeset in order for BB Desktop 4.1 to see and sync with my BB, again. Is this expected?

    Can BB only sync w/Desktop Mgr when it has no other BlueTooth devices connected to it? Can BB only connect to one BlueTooth device at a time?
    Last edited by dsaunder; 03-30-2006 at 03:48 PM.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    I understand the frustration. I had a 7100t which I synched with a pc with no problems (on BIS). Heck, I even synched that BB with a Dell Pocket PC with no problems. I was able to pair all of the above mentioned items without even using DM if I remember correctly. I bought a Plantronics M2500 BT Headset, attempted to pair it with the 7100t, and the bottom fell out. I had nothing but problems with hanging up in the middle of calls, losing connections, and not staying paired with my phone. I even tried synching the headset with my pc and it didn't work. Now, on my 7105t, I can't synch the BB with my pc (stayed up half the night the other night trying to do this with no success). I can try again to synch the BB and headset after I charge it (it's been sitting in a drawer collecting dust after all the frustration) and see what happens.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    And this particular BT headset was supposed to be free with the purchase of my BB at the time I got the 7100t but I didn't get it until after. Talk about a MAD pre-stacker when I started having problems with it. Felt like I spent $80 for nothing. I called T-Mobile about the headset problems but eventually gave up and went back to the headset that came with the phone.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    Ok I just synched my 7105t with my 7100t with no problem LOL But it still won't pick up my pc.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    Correction under Part 1 of System Requirements:

    Bullet #6 should read:

    "If your computer does not support Bluetooth, a supported bluetooth Dongle can be used (DLink is not supported). For a complete list of supported Bluetooth transceivers, go to the Microsoft Knowledge Base and search for article 841803."

    I had trouble finding that article number, but it was only because the 0 was missing. Looks like I'm using an unsupported dongle lol.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)


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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    I did the following even after reading that article:
    Here is what I have done after reading that Microsoft article that N8 posted:

    1) Open Control Panel
    2) Clck on Bluetooth Devices
    3) Options, Discovery
    4) Turn Discovery on

    I get this: "An error occurred while Windows was saving your settings. The following settings were not saved: Dscoverability Settings Connection Settings"

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    Please please please do NOT leave your BB as discoverable. My hubby saw something on TV about being able to get into peoples phones using bluetooth. All over Disney he wouldsearch for phones. I was surprised by how many he found, a lot of phone, cell phone, some blackberrys, and a few people who changed the phone name to thier own name. Keep in mind that name can be seen by anyone who has a blue tooth device, including a hacker with a laptop.
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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    Quote Originally Posted by melissaox
    Please please please do NOT leave your BB as discoverable. My hubby saw something on TV about being able to get into peoples phones using bluetooth. All over Disney he wouldsearch for phones. I was surprised by how many he found, a lot of phone, cell phone, some blackberrys, and a few people who changed the phone name to thier own name. Keep in mind that name can be seen by anyone who has a blue tooth device, including a hacker with a laptop.
    Thanks Melissa just changed my setting to discoverable no!

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    Me too. I don't have any use for it to be on "Yes" until I get a new headset.

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    Re: How To Set up Bluetooth PC connectivity (Desktop sync)

    i think that leaving your device as discoverable will also wear down the battery.

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