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from CNN.com 3:32am EST "(CNN) -- BlackBerry customers throughout North America were without e-mail and ... BlackBerry News forum

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    BlackBerry users hit by eight-hour outage

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    from CNN.com
    3:32am EST

    "(CNN) -- BlackBerry customers throughout North America were without e-mail and Internet services for more than eight hours after a widespread outage that lasted until early Wednesday.
    Customers began receiving e-mails again around 2:45 a.m. ET. Initial reports of outages came from BlackBerry around 6:30 p.m.
    BlackBerry did not give a reason for the outage. It was the second such outage for users in less than a week.

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    Why RIM WHY!!!!!
    good thing I haven't looked back
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    WOW! For once I have made the right decision.
    What's the matter? CIA's got you pushing too many pencils?

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    I think that's ridiculous, in less than a week another outage. RIM has to step up and make there phones more reliable. Makes me feel like jumping to Iphone. Or maybe andoroid

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    They're blaming it on a bad Messenger update. I finally was able to download the new BBM this morning, so I think I got the latest, but if you're not sure, you can get the "fix" here.

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    Any idea what version that one is? Weird a bad bbm update causes such outages.

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    I went to download from the link I provided above and it's .57.

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    Was there an outage? I hadn't noticed
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    Hush AZ!
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    Amazing they release .55, .56, and .57. What's the improvements in the new one notice anything yet Roger? All this in less than a week WOW

  11. #11
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    I guess .57 was intended to fix whatever was wrong with .55/.56. There was an issue with spellcheck in .55, which was fixed in .56.

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    Great, because .56 keeps showing me status updates saying that everyperson on my bbm was just added. This happen everytime the phone turn off and back on. Very annoying.

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    From RIM:

    A service interruption occurred Tuesday that affected BlackBerry customers in the Americas. Message delivery was delayed or intermittent during the service interruption. Phone service and SMS services on BlackBerry smartphones were unaffected. Root cause is currently under review, but based on preliminary analysis, it currently appears that the issue stemmed from a flaw in two recently released versions of BlackBerry Messenger (versions 5.0.0.55 and 5.0.0.56) that caused an unanticipated database issue within the BlackBerry infrastructure. RIM has taken corrective action to restore service.

    RIM has also provided a new version of BlackBerry Messenger (version 5.0.0.57) and is encouraging anyone who downloaded or upgraded BlackBerry Messenger since December 14th to upgrade to this latest version which resolves the issue. RIM continues to monitor its systems to maintain normal service levels and apologizes for any inconvenience to customers.

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    Well, Merry Christmas to you too RIM!!

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    Emmc's Avatar
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    Outages don't really bother me much; it happens. What really bothers me is the LACK of communication on RIM's part regarding updating the situation.

    That's why, after 5 years on Blackberry, I'm going to get rid of it. They are too unreliable.

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